Call Center Agent

VECRA is seeking remote Call Center Agents to provide support for the Maryland Health Benefits Exchange. Agents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per day. The position requires 7 weeks of paid training.

Requirements

• 3+ years of call center experience
• Must be a Maryland Resident
• Experience with high inbound call volumes and meeting/exceeding performance metrics

Benefits

• Paid holidays
• Paid time off
• Medical and dental coverage