SAP S/4HANA Functional Lead

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at www.v2soft.com to know more .

Position Description: SAP S/4HANA Functional Lead (Order-to-Cash / OTC)

The SAP S/4HANA Functional Lead role would own the SAP S/4HANA order management, invoicing, and pricing processes. This role drives fit-to-standard decisions, governs functional design and configuration and is accountable for end-to-end quality across requirements, testing, cutover, and adoption – ensuring sales execution, billing, revenue outcomes, and vehicle management processes work as intended.

Core Responsbilities:

• OTC product ownership
  • * Own end-to-end OTC design: lead-to-order handoffs, order management, pricing, availability, delivery, billing, returns, credit/debit, and customer service.
  • * Define and enforce sales process standards across channels/regions while managing approved local variations.
  • * Establish OTC KPIs (order cycle time, perfect order rate, fill rate/OTIF, billing accuracy, dispute cycle time, DSO impact drivers).
• Solution design
  • * Understand design and decisioning for:
    • - Sales document types, item categories, copy control, partner determination
    • - Pricing procedures/condition technique, rebates/settlements (if in scope)
    • - Billing types, billing plans/milestones (if applicable), output/invoicing requirements
    • - Credit/debit memo flows,
  • * Ensure design supports required revenue recognition, tax, and compliance needs in coordination with Finance.
  • * Create/Review functional specifications for enhancements, forms/outputs, and integrations.
• Integrations cross-functional alignment
  • * Coordinate tightly with:
    • - Finance (FI/CO) for billing to accounting, revenue, taxes, profitability
    • - Customer master/data governance for sold-to/ship-to/bill-to hierarchies and partner roles
    • - Customer/Dealer portal
  • * Validate end-to-end scenarios across systems (EDI, middleware, carriers, tax engines, payments).
• Reporting, controls, and security
  • * Define OTC reporting needs: billing generation, billing blocks, pricing overrides, etc.
  • * Ensure controls are designed and testable: approvals, pricing override controls, billing block governance, audit trails.
  • * Partner with security on segregation of duties (SoD) and role design for sales ops, customer service, pricing, and billing users.
• Testing ownership (business quality gate)
  • * Own OTC ITC/UAT strategy and execution; contribute to SIT end-to-end coverage.
  • * Create/approve test scripts for: standard flows exceptions (backorders, partial deliveries, free goods, returns, cancellations, billing blocks, credit holds).
  • * Lead defect triage and prioritization; confirm fixes and sign off on readiness.
• Data readiness (OTC master and transactional)
  • * Own business definitions and validation for:
    • - Customer master (business partners), partner functions, hierarchies
    • - Material master sales views, listings/exclusions (if used)
    • - Pricing conditions, contracts, discounts, freight/surcharges
    • - Open orders, deliveries, billing documents migration (if in scope)
  • * Define data governance expectations post go-live (ownership, stewardship, quality checks).
• Cutover go-live readiness
  • * Define OTC cutover activities: open order strategy, delivery/billing cutoffs, output readiness, EDI partner coordination.
  • * Ensure readiness of downstream partners/integration applications
  • * Lead hypercare prioritization for OTC incidents and stabilization.
• Change management training
  • * Define role impacts for pricing, and billing teams.
  • * Review and sign off training materials, job aids, and SOP updates for OTC.
  • * Build and leverage super-user network; drive adoption and process compliance.
• Vendor/SI governance stakeholder management
  • * Serve as the client SME for OTC design choices and tradeoffs.
  • * Run workshops, document decisions, manage RAID (Risks, Assumptions, Issues, Dependencies) items, and escalate cross-functional conflicts.

Skills Required:

• Uat
• SAP S4 HANA
• Leadership
• SAP Experience Required:

Required Qualifications:

• * 7–12 years in sales operations/OTC and/or SAP Sales functional leadership.
• * 1–2 years with SAP S/4HANA implementations (or ECC to S/4HANA transformation) with OTC ownership.
• * Deep knowledge of pricing, order management, delivery, and billing processes and controls.
• * Experience and/or awareness of SAP Vehicle management solution and it's integration to broader order to cash, record to report (finance), and logistics processes
• * Strong cross-functional leadership with Finance, Supply Chain, and Customer master data teams.
• * Proven ability to make fit-to-standard decisions and manage scope pragmatically.
• Required skills:
  • * SAP S/4HANA Sales functional fluency; ability to review configuration impacts
  • * UAT leadership and quality gate discipline
  • * Integration awareness (EDI, middleware, tax/payment interfaces) and issue triage
  • * Clear executive communication (risks, tradeoffs, go/no-go readiness)
  • * Experience with Settlement Management/Rebates, Output Management (BRF), and Fiori app enablement
  • * Exposure to SAP SD/VMS processes, Finance integration, customer/dealer portal integration
  • * Industry experience with complex pricing

Education Required:

Bachelor's Degree

Education Preferred:

Master's Degree

Additional Information :

• HYBRID SCHEDULE: 4 days a week in the office in Dearborn, 1 day a week from home. Fully remote is NOT AN OPTION for this position. Candidate must be located near the Metro Detroit area and able to begin commuting by the start date.
• V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
• https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.