Quality Assurance Analyst

Location:

This position is remote, but you must reside in the Phoenix, Arizona Metro Area.

We are seeking a professional Software QA Analyst to join our U-Haul family and support our applications. This position will be supporting our Center Operations Team. As a Software QA Analyst, you will be responsible for designing and executing test scenarios for software usability. You will test new features and functionality, proactively identify issues, and participate in the research for identifying the root-cause of a report, providing system developers with clear and concise written documentation and problem description when encountered. You must be passionate about creating quality software for our customers!

Job Description:

• Work within an embedded Agile/Scrum team, collaborating with developers, QA, and stakeholders to emphasize defect prevention, usability, and functional enhancements throughout the Software Development Life Cycle.

• Conduct test planning, test design, test scripting, and manual test execution within the test life cycle.

• Use test methodologies that ensure exhaustive & comprehensive testing of assigned applications & solutions against established acceptance criteria.

• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.

• Create/modify scripts to analyze or extract data that will assist with data validation and issue resolution.

• Consistently follow and support documented QA processes and procedures to ensure a high-quality test approach.

• Troubleshoot, document, and assist in root-cause analysis.

• Be an advocate of application quality for our customers!

• Compensation: starting from $50,000 annually.

About U-Haul IT Team:

The technology staff at U-Haul understands that exceptional software and systems designs are integral to not only serving our users but enabling us to be the leaders in software development within our industry. Ability to quickly pivot as demands arise are supported by a foundation of emphasis on Agile team collaboration that are key to delivering world class solutions. No idea too small, no endeavor too big as we embrace the mantra everyone is capable to contribute value and that the total effectiveness of a group interacting with one another is far greater than the sum of its parts. Our work environment promotes self-management with flexible hours as well as full-time work from home.

Requirements:

• 1-3 years of software development, testing, and/or technical support experience.

• Must have excellent communications skills (verbal and written) and be detailed oriented.

• Must have excellent time management skills, be able to multi-task, and have exceptional organizational skills.

• Must have a strong interest in technology and its advancement and be able to translate technical terms and processes to the appropriate audience.

• Knowledge of the practical application of engineering science and technology, including applied principles, techniques, procedures, and equipment, along with design techniques, tools, and principles is essential.

• Must be able to work independently, take initiatives with projects, and be self-motivated.

• Must be a U.S. citizen or have proof of U.S. employment authorization for this position.

Preferred Skills:

• Experience using Azure DevOps, SQL

• Experience testing APIs

Education/Training:

• Associate degree in Computer Science or equivalent years of experience in a related field.

Perks of joining the U-Haul fleet:

• Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.

U-Haul Offers:

• Full medical coverage, if eligible 

• Prescription plans, if eligible 

• Dental and vision plans 

• Registered Dietitian Program, if eligible  

• Gym Reimbursement Program 

• Weight Watchers, if eligible  

• Virtual doctor visits 

• Career stability 

• Opportunities for advancement 

• Valuable on-the-job training 

• Tuition Reimbursement Program 

• Free online courses for personal and professional development at U-Haul University® 

• Business-travel insurance 

• You Matter Employee Assistance Program 

• Paid holidays, vacation and sick days, if eligible 

• Employee Stock Ownership Plan (ESOP)  

• 401(k) savings plan 

• Life insurance 

• Critical illness/group accident coverage 

• 24-hour physician available for kids 

• MetLaw Legal Program 

• MetLife auto and home insurance 

• Mindset App Program 

• Discounts on cell phone plans, hotels and more 

• LifeLock identity theft protection 

• Savvy consumer-wellness programs - from health-care tips to financial wellness 

• Dave Ramsey’s SmartDollar Program 

• U-Haul Federal Credit Union membership 

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.