Customer Retention Specialist

Join Tuxera as a Customer Retention Specialist and play a key role in defining processes and building a scalable renewal function. You will own and drive the renewal lifecycle across your EMEA customer portfolio, ensuring timely execution and a seamless customer experience.

Requirements

• 1–5 years of experience in B2B sales, sales development, or account management
• Strong ability to grasp complex, technical products and communicate their value clearly
• Detail-oriented and process-minded
• Comfortable working in an evolving environment with ambiguity
• Proven ability to work cross-functionally and move things forward across internal teams
• Familiarity with Salesforce or a similar CRM
• Hands-on experience with AI productivity tools such as Copilot
• Excellent written and verbal communication skills in English

Benefits

• Competitive salary
• Opportunity to grow with the company
• Collaborative and dynamic work environment
• Access to cutting-edge technologies and tools
• Global opportunities for professional growth and development