Philippines onlyWe are looking for a reliable and detail-oriented Intake Receptionist to support our team in managing real estate and commission-based transactions. This role is essential in ensuring clients are properly guided, connected to the right lawyer, and supported throughout the entire process. If you’re organized, people-oriented, and able to keep operations running smoothly, we’d love to hear from you.
Key Responsibilities:
- Answer incoming phone calls and provide friendly, professional assistance
- Intake new client inquiries and assign them to the appropriate lawyer (supporting a team of 3 lawyers)
- Conduct follow-ups to ensure transactions and communications are progressing smoothly
- Assist in coordinating real estate and commission transaction workflows
- Maintain accurate records and documentation to support seamless client service
- Use Google Workspace for documentation, communications, and task management
- Utilize RingCentral (softphone) for call handling and client coordination
Requirements
- Strong communication and customer service skills
- Experience in real estate, legal intake, or administrative roles is a plus
- Ability to multitask and manage multiple client inquiries at once
- Proficiency with Google Workspace (Docs, Sheets, Drive, Gmail)
- Comfortable using RingCentral or similar softphone systems
- Highly organized, detail-oriented, and proactive
Benefits
Why Join Us:
- Support a team of experienced lawyers
- Contribute to smooth and efficient real estate transaction workflows
- Growth opportunities within a professional and supportive environment
Work Hours:
- Full-time
- EST/ PST business hours, Remote
Canada
