We are looking for a German-speaking customer support specialist for a client in the energy industry. The role involves providing excellent customer experience via phone and email, contributing to project success, and working from home in shifts.
Requirements
- Excellent German language skills (C1 level or higher) in speech and writing
- Excellent communication and interpersonal skills - empathy and active listening
- Ability to quickly absorb information, adapt, and respond to changes
- Positive attitude and willingness to provide an excellent customer experience - believe that customers deserve more than just support
Benefits
- International and inclusive environment
- Organized training
- Ongoing development through internal learning platforms
- Unlimited opportunities for advancement
- Flexible working hours
- Free weekends
- Corporate benefits
- Discounts
- Welcome and referral bonuses
