Philippines onlyAbout the role
This role is a dynamic blend of Legal Support and Client Success, requiring a versatile professional to manage high-stakes visa and litigation files while simultaneously leading the pipeline.
Key responsibilities
1. Legal Practice Management
- Systems Administration: Serve as the primary administrator for Clio, ensuring the integrity and accuracy of all digital case files.
- Infrastructure Maintenance: Oversight of document storage protocols within OneDrive and specialized legal management platforms.
2. Case and File Management
- Onboarding & Drafting: Facilitate the end-to-end client onboarding process, including the drafting of retainer agreements and initial file configuration.
- Document Production: Prepare professional invoices and draft visa applications, ensuring all annexures are organized and compliant for lodgment.
- Litigation Support: Provide high-level assistance to the Senior Solicitor regarding Tribunal, Federal Court, and general litigation documentation.
- Deadline Compliance: Proactively manage and diarize all critical visa and court-imposed deadlines to ensure 100% firm compliance.
- Client Engagement: Act as a key point of contact for clients via professional phone and email correspondence.
- Audit-Ready Documentation: Maintain precise "real-time" records through daily file notes, email filing, and the post-lodgment archiving of supplemental documents.
3. Social Media & Brand Engagement
- Content Strategy: Conceptualize and develop professional digital assets and blog content to drive firm visibility.
- Channel Management: Oversee the daily operations and engagement for the firm's Facebook, Instagram, and LinkedIn profiles.
4. Administrative Support
- Executive Presentations: Curate and design high-impact presentations for the Principal Solicitor as required.
- Credential Oversight: Coordinate and maintain the Principal Solicitor's annual CPD (Continuing Professional Development) records.
- Strategic Assistance: Execute specialized ad hoc tasks and projects at the direction of the Principal Solicitor.
5. Lead Management
- Pipeline Optimization: Monitor and update the business development pipeline to ensure accurate lead tracking.
- Strategic Outreach: Manage initial lead engagement and outreach initiatives to support firm growth.
Qualifications
- 2+ years as a Legal Assistant, Paralegal, or Executive Assistant.
- Proficiency in Clio, Microsoft OneDrive, and Office 365 (Word, Excel, PowerPoint).
- Familiarity with AU visa applications, Tribunal/Federal Court filings, and retainer drafting.
- Experience in blog drafting and managing professional Facebook, IG, and LinkedIn accounts.
- Good English (written and verbal) for client engagement and lead outreach.
- High attention to detail, strict adherence to court deadlines, and ability to maintain meticulous file notes.
Technical Requirements
- Has own equipment (Laptop or Desktop) at least core i7 with 16 GB RAM and a back-up equipment
- Stable internet connection (at least 100 MBPS upload and download)
- Conducive home-office work set-up and noise canceling headset.
On Offer
- Competitive pay of PHP40,000 - PHP 50,000, based to skills and experience
- Permanent remote setup
- Day shift: AU Business Hours (approx. 7:00 AM – 4:00 PM PHT)
- Annual performance review
About us
Three Peaks International is a Sydney based staffing solutions partner which provides local and virtual staffing solutions to Australian businesses through outsourcing, recruitment, and migration. Simply put, we help businesses grow by providing them the staff they need that gets the job done.
