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TherapyNotes.comTH

Cloud Systems Engineer - DevOps

TherapyNotes, LLC offers a comprehensive online practice management system tailored for mental health practitioners, featuring robust notes, scheduling, billing, and telehealth capabilities.

TherapyNotes.com

Employee count: 201-500

Salary: $110K – $150K per year

United States only

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About Us

TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.

We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!

About the Job

We are seeking a Build and Release Engineer to improve the speed and reliability of the build and deployment systems supporting our growing 24×7 SaaS environment. In this role, you will apply software and systems engineering practices to improve continuous integration, continuous delivery, deployment safety, automation, infrastructure as code, and operational support. You will partner with software development, infrastructure, security, and other technology teams to make changes repeatable and supportable throughout their lifecycle. If you are passionate about improving how software is built and delivered, solving complex delivery problems, and driving continuous improvement, we want to hear from you.

Requirements

  • BS degree in Information Systems, Engineering, or equivalent experience.
  • 5+ years of relevant engineering experience in Build and Release Engineering, DevOps, Cloud or Platform Engineering, Systems Engineering, Software Engineering, and/or SRE.
  • Experience designing, supporting, and improving high-volume SaaS CI/CD pipelines and applying continuous integration, continuous delivery, infrastructure-as-code, and container deployment practices to application delivery.
  • Experience supporting CI/CD and application delivery using cloud-based compute, storage, networking, infrastructure as code, and containerization technologies for Build and Release-owned resources; Azure and Kubernetes preferred.
  • Experience troubleshooting application builds and deployments across Windows and Linux systems, with strong practical troubleshooting skills.
  • Experience with scripting and automation using tools such as PowerShell and Python. Experience supporting builds for .NET, .NET Core, Node.js/pnpm, or Angular applications is valuable.
  • Experience with one or more CI/CD, deployment, source-control, or release-management platforms. Experience with GitHub Enterprise Cloud, GitHub Actions, Argo CD, Octopus Deploy, or Terraform is preferred.
  • Experience deploying applications to container platforms such as Kubernetes or Docker Swarm.
  • Experience working in Agile/DevOps environments and using ITSM practices where applicable.
  • Experience supporting release activities, investigating build or deployment failures, and improving delivery processes.

Responsibilities

  • Own and continuously improve the engineering platform and Continuous Integration/Continuous Deployment pipelines used to build and deliver our software.
  • Own and support GitHub Enterprise Cloud and GitHub Actions, including enterprise, organization, and repository administration; runners; reusable workflows; and delivery controls in partnership with identity and security teams.
  • Own and support Argo CD and Octopus Deploy, including the workflows and configuration used to deliver applications.
  • Design, implement, and maintain application deployment configuration and workflows for Kubernetes and Docker Swarm, and support application migrations to Kubernetes and greater adoption of Kubernetes. Partner with the teams that own cluster infrastructure and operations.
  • Identify and champion opportunities for shortening build and release cycles, improving quality, increasing reliability, and increasing the security of delivered software.
  • Define delivery changes as code, including pipeline, deployment, and configuration changes. Use Terraform for Octopus configuration and Build and Release-owned Azure resources.
  • Improve build and deployment reliability through automated validation, recovery and rollback capabilities, and analysis of failure modes.
  • Enable development and other technology teams to deploy through reliable self-service workflows and provide escalated technical guidance when problems occur.
  • Support the application release team when build or deployment problems occur and directly own selected Information Technology releases.
  • Partner with other technical leaders to ensure all newly introduced systems are supportable and maintainable by both development and operations.
  • Identify opportunities for improving service delivery, the delivery platform, and release processes through process improvement and continual development of documentation and runbooks.
  • Provide delivery-focused on-call coverage and other duties as required.
  • Ensure supported systems and operational activities comply with organizational security, HIPAA, and operating policies.
  • Identify and eliminate repetitive or error-prone delivery work using PowerShell, Python, or other appropriate automation.

Benefits

  • Competitive salary - $110,000-$150,000
  • Employer sponsored health, dental, vision, life, and disability insurance
  • Retirement plan with company contribution
  • Annual company profit sharing
  • Personal development/training budget
  • Open, collaborative work environment
  • Extensive 2-week onboarding plan
  • Comprehensive mentorship program

Equal Opportunity Employer Statement & Applicant Rights
TherapyNotes LLC is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to providing a workplace free of discrimination and harassment.For more information about your rights under federal employment laws, please review the following:

If you require a reasonable accommodation during the application process, please contact humanresources@therapynotes.com.

9/17/2026

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: $110K – $150K per year

Education

Bachelor degree

Experience

5 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About TherapyNotes.com

Learn more about TherapyNotes.com and their company culture.

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TherapyNotes® is at the forefront of revolutionizing practice management for behavioral health professionals. Through groundbreaking technology, the company provides a comprehensive, secure, and intuitive online system designed to streamline the complex administrative and clinical workflows of mental health practitioners. TherapyNotes® was born out of a collaboration between Dr. Debra Pliner, a clinical psychologist, and Brad Pliner, a web technologies expert. They identified a critical need for an electronic health record (EHR) and practice management solution specifically tailored to the unique demands of the mental health field. Launched in 2010, TherapyNotes® has rapidly evolved into a market leader, empowering thousands of psychologists, therapists, counselors, social workers, and psychiatrists across the nation to manage their practices with greater efficiency and focus more on client care. The platform's innovative approach centers around a robust, form-filled notes system, a significant advancement over generic free-form text areas often found in other systems. This design greatly accelerates data entry and note-writing, ensuring compliance and accuracy.

The technological innovation at TherapyNotes® extends beyond note-taking. The platform integrates patient scheduling, medical records, billing, and electronic claims into a seamless software-as-a-service (SaaS) solution. This holistic approach addresses the multifaceted needs of modern behavioral health practices, from solo practitioners to large group practices and institutions. TherapyNotes® continually invests in enhancing its offerings, regularly launching new features such as secure messaging, telehealth capabilities, patient portals, and outcome measures. The system's powerful to-do list automatically guides clinicians on necessary actions, such as pending notes, follow-ups, and treatment plan updates, ensuring that critical tasks are not overlooked. Security and HIPAA compliance are paramount, with data encrypted, secured, and regularly backed up. By leveraging technologies like React and Erlang, TherapyNotes® demonstrates a commitment to utilizing modern, scalable, and reliable technological foundations to support the vital work of mental health professionals, ultimately contributing to improved patient outcomes and practice sustainability.

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