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Remote Senior Level 3 Network Engineer (Microsoft & Fortinet)

The Hello Team
United States only

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Job Summary

We are seeking a Remote Senior Level 3 Network Engineer (Microsoft & Fortinet) with deep, hands-on expertise across Microsoft on-premise and Microsoft cloud environments, combined with strong Fortinet networking and security experience. This role is designed for a seasoned engineer who can own complex environments end to end, lead advanced troubleshooting efforts, and deliver high-quality design and implementation work. The ideal candidate will be responsible for Level 3 escalations across systems, network, and security domains, while also playing a key role in architecting, deploying, and optimizing enterprise infrastructure solutions. This is a senior, autonomous role that requires minimal oversight, strong decision-making skills, and the ability to operate confidently in fast-paced, complex environments.

Key Responsibilities

  • Own and support Level 3 escalations across systems, network, and security environments.
  • Design, implement, and maintain Microsoft on-prem infrastructure, including:
  • Windows Server
  • Active Directory
  • DNS, DHCP, Group Policy
  • Structure, deploy, and support Microsoft Cloud environments, including:
  • Microsoft 365
  • Azure (identity, compute, networking, security)
  • Azure AD / Entra ID
  • Lead advanced troubleshooting and root-cause analysis for complex incidents.
  • Design and manage Fortinet-based network and security solutions, including:
  • FortiGate firewalls
  • VPNs (site-to-site and client VPN)
  • Network segmentation and security policies
  • Implement security best practices across cloud and on-prem environments.
  • Perform design, implementation, and optimization work, not just support.

Additional Responsibilities:

  • Operate independently with minimal oversight, managing priorities and solutions end to end.
  • Provide technical guidance and mentorship to lower-level engineers when needed.
  • Create and maintain technical documentation and architecture diagrams.

Qualifications & Requirements:

  • Advanced English Level (Written and spoken).
  • Excellent interpersonal and communication abilities to collaborate effectively with teams, leadership, providers, and clients.
  • Senior-level (Level 3) engineering experience in enterprise environments.
  • Strong hands-on expertise with:
  • Microsoft on-prem infrastructure
  • Microsoft Azure and Microsoft 365
  • Advanced experience with Fortinet networking and security technologies.
  • Proven ability to:
  • Own complex environments
  • Design and implement solutions
  • Troubleshoot high-impact issues independently
  • Strong understanding of:
  • Networking concepts (LAN/WAN, VLANs, VPNs, firewalls)
  • Security architecture and best practices
  • Excellent problem-solving and decision-making skills.
  • Ability to work independently in complex, fast-paced environments
  • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.

Compensation & Benefits:

  • 100% remote work.
  • Compensation in USD.
  • Full-time position (40 hours per week).
  • Great work environment with opportunities for growth.

About the job

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Job type

Full Time

Experience level

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Hiring timezones

United States +/- 0 hours
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The Hello Team

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