Senior Customer Support Engineer (m/w/d) MedTech

Telepaxx Medical Data GmbH began its journey in 1996 with a visionary goal: to revolutionize the way medical images are stored and shared. Founded in Büchenbach, Germany, the company started by addressing the complex challenges of medical data archiving long before cloud computing became a standard in the healthcare industry. Over the decades, Telepaxx has evolved from a specialized archiving service into a leading provider of cloud-based medical data management solutions in Europe.

Today, Telepaxx operates the largest cloud for diagnostic medical data in Europe, managing over 25 billion image data records for hospitals, medical practices, and research institutions. The company's transition to a Software-as-a-Service (SaaS) model has empowered healthcare providers to securely archive, share, and view medical images like X-rays, CTs, and MRIs without the burden of heavy on-premise IT infrastructure. By integrating advanced technologies such as Artificial Intelligence and ensuring strict compliance with data protection laws like GDPR, Telepaxx continues to drive the digitalization of the healthcare sector, ensuring that critical medical data is available whenever and wherever it is needed to improve patient care.