We are seeking an experienced leader to join our world-class claims team as a Complex & Represented Claims Manager. The successful candidate will supervise a team of talented desk adjusters, ensuring the team achieves company objectives and provide exceptional customer service.
Requirements
- Clearly analyze, report, and measure team performance metrics using our systems
- Responsible for the selection, evaluation, and retention of necessary contractors, adjusting firms, or related experts
- Hire, train, coach, and mentor new and existing team members
- Utilize previous claims expertise to create and maintain comprehensive claim handling guidelines
- Conduct quarterly business reviews and audits on current team members and field adjusting firms
Benefits
- Medical, Dental, and Vision
- Short and Long-Term Disability
- Voluntary Long-Term Disability
- Employee Life & AD&D
- Voluntary Employee, Spouse, and Child Life & AD&D
- Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
- 401K with a generous matching contribution and no vesting schedule
- 20 days of PTO annually (prorated based on hire date)
