Canada onlyOur customer service team supports our company through their confidence, knowledge and commitment to our customers. We’re passionate about understanding customer needs, finding solutions that fit their business and supporting our customers every step of the way.
Requirements
- Previous customer service experience
- Distraction-free, designated workspace/home office
- High Speed Internet
- Ability to perform basic equipment troubleshooting and PC/hardware set up
- Must be able to work 9:00 AM - 5:30 PM Eastern time for training during the first 7 weeks
- After training, must be able to work 11:30 AM - 8:00 PM Eastern time, including 1 weekend day (weekend day TBD)
- Ability to diagnose problems, take corrective action, and offer varied solutions dependent on customer need
Benefits
- Inclusive culture with associate-led Business Resource Groups
- Vacation Allotment and Holiday Schedule
- Online and Retail Discounts
- Company Match RRSP
- Physical and Mental Health Wellness programs
United States only