Site Technology Specialist

Grade: 14

Location: Homebased - with regular travel covering either the South or North of the UK

Contract: Full-time, permanent

At SMT GB, our customers rely on us to make their sites more efficient and productive — and that’s where our Site Technology Specialists come in. We’re looking for a knowledgeable, proactive individual to provide expert advice, technical support, and practical solutions across our site-based technology services and solutions.

As a Site Technology Specialist, you’ll work closely with our Product Development team, Sales and Service colleagues, and our customers to implement, support, and optimise digital solutions. You’ll help customers reduce their Total Cost of Ownership through training, consultancy, and the application of technologies such as VCE Site Simulation, Co-pilot HMI platforms, and machine control systems.

What you’ll be doing:

• Acting as a technical expert for site-based technology, supporting both SMT colleagues and customers.
• Carrying out site visits to install, configure, and troubleshoot machine control and digital solutions.
• Providing clear, detailed reports on site assessments, technical findings, and opportunities for optimisation.
• Collaborating with Product Development, Sales, and Service teams to identify training needs and deliver targeted technical support.
• Delivering engaging, hands-on training — both virtually and on-site — to ensure customers and colleagues can fully utilise SMT technologies.
• Supporting the development of structured training materials and documentation for SMT digital solutions.
• Providing technical insight to Sales Support and Product Development, assisting with product trials, upgrades, and feedback on new technologies.
• Maintaining strong relationships with customers and internal stakeholders through regular updates and proactive communication.
• Upholding SMT GB’s high standards of safety, quality, and environmental responsibility at all times.

Requirements

What you’ll bring:

• Strong knowledge of site-based technology platforms and machine control solutions.
• Experience with installation, fault-finding, and troubleshooting of machine control systems and related equipment.
• Knowledge of land survey tools, GNSS systems, or other digital measurement equipment.
• Excellent communication and presentation skills, with confidence in delivering technical training.
• A systematic, organised approach to problem-solving and workload management.
• Ability to collaborate effectively across departments and build long-term customer relationships.
• Commercial awareness and understanding of aftermarket services and customer needs.
• Proficiency in Microsoft Office and willingness to embrace new digital systems and tools.
• Full UK driving licence and willingness to travel within the UK and Europe.

Desirable:

• Experience operating drones or manipulating digital site models.
• Formal engineering qualification or GVC multirotor certification.
• Experience delivering technical or customer-focused training.
• Knowledge of construction industry workflows and site operations.

Benefits

What's in it for you?

Alongside a competitive salary we off you a host of fantastic benefits!

Taking Care of You

• Health Cash Plan – Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade.
• Free Physio Access – Speak to a physio by phone or video.
• 24/7 GP Service – Private GP access anytime.
• That's not all - We also offer a whole host of additional Health & Wellbeing Support and benefits.

Life Outside of Work

• Enhanced Sick Pay – Extra support when you’re unwell, meaning you can rest a little easier while you recover.
• Family Leave – Enhanced maternity, paternity and adoption leave.
• IVF Support – Paid time off for treatment and appointments.
• Retirement Support – Enjoy bonuses and phasedown days when its time to retire.

Financial Extras

• Pension – We match your contributions up to 5%.
• Car Leasing – Salary sacrifice schemes through Tusker or Octopus.
• Cycle to Work – Save on a new bike and accessories.
• Discounts Platform – Save on groceries, holidays, shopping and more.

Feeling Part of the Team

You’ll also have access to a range of team-focused benefits, including a refer-a-friend bonus, long service awards starting at three years, a paid volunteering day each year, Christmas shutdown as part of your holiday allowance, and plenty of opportunities to get involved through our Employee Council, Social Committee, and Caring, Daring, Sharing awards.