Safety Records Administrator (Virtual, US)

Position Summary

This administrative position is responsible for reviewing and processing electronic logging device (ELD) hours-of-service records and state mileage reports. The role requires the ability to investigate discrepancies using critical thinking skills to identify issues within the logs, correct them, and educate drivers on how to avoid similar errors in the future. This position assists with additional clerical/administrative tasks including but not limited to CSA Compliance notifications and ELD Telematics reporting/notifications.

A basic understanding of federal logging regulations and state mileage reporting requirements would be helpful but not required. The position also requires effective verbal and written communication with drivers, agents, and various internal SIRVA departments.

In addition, this role will be responsible for adjudicating background checks on certified labor applicants, ensuring compliance with company standards and regulatory requirements.

Over time, this position will expand to include additional administrative responsibilities, offering opportunities for growth and development within the team.

Document Review and Processing – 75%

• Review and evaluate electronic logging device (ELD) hours-of-service (HOS) and mileage records that have been rejected for processing.
• Identify and correct issues causing rejections, and re-submit records for electronic processing.
• Apply critical thinking to investigate discrepancies in logs, resolve errors, and ensure compliance with federal and state regulations.
• Process CSA Warning Notices and send to Agents/Drivers. Track responses to ensure action plans are received from Agents.
• Process ELD Telematics warning notifications and send to Agents/Drivers.

Driver Review and Support – 15%

• Monitor trends and reasons for ELD HOS and fleet mileage record rejections.
• Provide guidance and training to agents and drivers to address common or recurring errors.
• Communicate effectively to educate drivers on proper logging practices and regulatory requirements.

Background Check Adjudication – 10%

• Review and adjudicate background checks for certified labor applicants.
• Ensure all applicants meet company standards and regulatory compliance before approval.

Qualifications and Preferred Skills

• 1–3 years of administrative or customer service experience
• Familiarity with DOT regulatory compliance is a plus
• Strong attention to detail and accuracy
• Highly organized with the ability to manage multiple tasks
• Effective verbal and written communication skills
• Proficient in Microsoft Excel and Outlook, with strong overall computer and data management skills
• Excellent time management and prioritization skills
• Self-motivated and able to work independently
• Strong critical thinking and problem-solving abilities

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: Safety Records Administrator
• Salary Range: $18.50/HR
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees.

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, Sirva Mortgage and Smartbox) provide everything needed to move talent and deliver experience. Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.