Epic Willow Inpatient Implementation Analyst

Role Overview

We are seeking an experienced Epic Willow Inpatient Implementation Analyst to support a full Epic implementation for a large healthcare organization. This resource will serve as a primary/lead analyst responsible for the design, build, validation, and deployment of Epic Willow Inpatient and Willow Home Infusion modules. The ideal candidate has successfully completed at least one full Epic implementation as a primary or lead analyst and is comfortable owning end-to-end pharmacy workflows in a complex implementation environment.

This is a remote contract role, with limited expected travel to Tennessee for major project milestones.

Key Responsibilities

• Serve as the primary analyst for Willow Inpatientmodules throughout the full implementation lifecycle.

• Lead discovery and workflow design sessions with pharmacy, clinical, and operational stakeholders.

• Translate operational requirements into Epic-based solutions and system configurations.

• Perform system build, configuration, and ongoing optimization of Willow Inpatient and Home Infusion functionality.

• Collaborate with interdisciplinary teams including orders, clinical documentation, billing, supply chain, and integration teams to ensure end-to-end workflow alignment.

• Develop and execute unit testing, integrated testing, and user acceptance testing (UAT) plans.

• Create training materials and support end-user training activities as needed.

• Support data conversion, interfaces, and Dress Rehearsals related to pharmacy workflows.

• Participate in go-live planning, activation execution, and post-go-live stabilization activities.

• Provide troubleshooting and workflow optimization support following activation.

• Maintain project documentation including workflow design documents, build specifications, and testing results.

Requirements

Required Qualifications

• Epic Willow Inpatient Pharmacy certification, active or previously certified.

• Hands-on implementation experience with Willow Home Infusion workflows.

• Completion of at least one full Epic implementation as a primary or lead analyst for Willow modules.

• 5+ years of Epic pharmacy analyst experience across implementation and support engagements.

• Proven ability to work independently in a remote project environment.

• Strong understanding of inpatient pharmacy operations, medication management workflows, and regulatory considerations.

• Experience collaborating with pharmacy leadership, informatics teams, clinical stakeholders, and IT project leadership.

• Excellent verbal and written communication skills with the ability to facilitate stakeholder meetings and training sessions.

Preferred Qualifications

• Dual certification in Willow Inpatient and Willow Home Infusion.

• Experience with integrated pharmacy workflows involving:

  • Medication ordering and verification

  • Dispensing automation and cabinet interfaces

  • Barcode medication administration (BCMA)

  • Inventory and formulary management

  • Home infusion scheduling, workflows, and billing integration

• Experience participating in or leading go-live command center support.

• Previous engagement on large health-system or multi-facility implementations.

• Familiarity with Clarity reporting or pharmacy analytics workflows.