United States onlyAbout Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
The Project Manager II (PM II) independently leads full-lifecycle projects of moderate to high complexity and manages complex interdependencies across multiple teams, vendors, and stakeholders. This role is accountable for delivery outcomes, proactively managing scope, schedule, risk, and financial performance while balancing competing priorities and constraints.The PM II operates with limited oversight, exercises sound judgment in delivery tradeoffs, and serves as a trusted partner to senior stakeholders, clients, and cross-functional teams.
Role Description
Complex Project Planning & Delivery
• Independently manage multiple concurrent projects or complex workstreams within larger initiatives
• Develop and maintain integrated, multi-phase project plans with cross-functional dependencies
• Coordinate and align schedules across teams to ensure milestone delivery
• Own end-to-end delivery across Initiating through Closing process groups
• Balance scope, schedule, cost, and risk tradeoffs with minimal escalation
Communication & Stakeholder Leadership
• Communicate with diverse technical and non-technical audiences, tailoring messages appropriately
• Manage communications with senior stakeholders, clients, and external partners
• Proactivelyanticipatestakeholder needs and manage escalations effectively
•Facilitateresolution of complex conflicts and negotiate priorities
Risk, Issue & Change Management
•Identifyand manage systemic and cross-project risks
• Develop robust mitigation and contingency plans
• Escalate critical issues with clear options and recommendations
• Manage large-scale scope changes and ensure traceability and approvals
Financial & Resource Accountability
• Oversee budgets for complex initiatives and proactively manage variances
•Optimizeresourceutilizationacross teams and workstreams
• Track and report financial performance, forecasts, and delivery health
Team Leadership & Mentorship
• Lead cross-departmental and multi-disciplinary teams
• Resolve inter-team dependencies and delivery challenges
• Provide guidance and informal mentoring to PM I staff and project coordinators
• Contribute to PMO process improvement and maturity initiatives
Methodology Application
• Apply Agile, Waterfall, or hybrid methodologies based on project context
• Ensure delivery practices align with PMO standards while adapting to complexity
Behaviors and Competencies
Inclusive collaboration: Actively seeks input from diverse perspectives and ensures all participants are heard in meetings and decision‑making.Builds trusting relationships across functions, geographies, and backgrounds to move work forward effectively.
Customer focus:Centers project decisions on customer outcomes, balancing technical feasibility, cost, and long‑term value. Listens carefully to customer needs and adapts communication style to different audiences.
Accountability and ownership: Takes responsibility for project outcomes, including clear communication about risks, issues, and trade‑offs.Follows through on commitments and creates transparency around progress and challenges.
Adaptive problem solving:Approaches obstacles with curiosity, exploring multiple options rather than defaulting to a single solution.Adjusts plans thoughtfully in response to new information, feedback, or changing priorities.
Structured communication: Communicates complex information in a clear, concise, and respectful manner, tailoring detail to the audience.Facilitates productive discussions that clarify expectations, next steps, and decision owners.
Continuous improvement mindset: Reflects on project outcomes and processes to identify what can be done better next time.Shares lessons learned, tools, and practices that can help the broader team improve delivery quality and efficiency.
Skill Level Requirements
• 3–5 years of project management experience
• Independently leading full-lifecycle projects of moderate complexity
• Autonomous decision-making for delivery tradeoffs
• Consistent application of risk, issue, and change control
Other Requirements
• Bachelor’s degree or equivalent experience
• Project Management Professional (PMP) – Expected
• PMI Agile Certified Practitioner (PMI-ACP) – Recommended for Agile/Hybrid environments
The estimated annual pay range for this position is $90,000 - $140,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Canada only