Contract Development Specialist

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

Role Description

Contract Development & Administration Support

• Assist with the administration of largescale, multi-entity public sector contracts.

• Support contract development activities, including documentation review, tracking requirements, and maintaining organized records.

• Track contract obligations that require approvals, documentation, or ongoing oversight.

• Assist with onboarding activities related to participating entities and partners.

Documentation, Tracking & Governance

• Maintain accurate records of contract documentation, approvals, and compliance materials.

• Support the development and upkeep of trackers, logs, and internal reference materials.

• Help ensure contract requirements are followed consistently across stakeholders.

• Identify gaps, inconsistencies, or missing documentation and flag for review.

Third-Party & Partner Support

• Assist with administrative support for third-party providers or subcontractors.

• Help collect, organize, and track required documentation (e.g., agreements, certifications, insurance).

• Support internal teams by ensuring third-party information is complete and up to date.

Process & Operational Support

• Support the creation and documentation of repeatable administrative processes.

• Follow established procedures and escalation paths.

• Assist with preparing summaries, reports, and internal documentation to support contract oversight.

Behaviors and Competencies

• Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.

• Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.

• Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.

• Problem Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.

• Conceptual Thinking: Can develop and apply moderate conceptual frameworks to solve moderate problems.

• Result Orientation: Can set personal goals and work towards them, achieving results consistently.

• Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.

• Detail Orientated: Can identify errors or inconsistencies in work and make necessary corrections.

• Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions

• Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.

Skill Level Requirements

• The ability to manage and optimize the interpersonal relationships between employees and the organization, fostering a positive work environment and resolving conflicts effectively. - Basic

• Possess a keen attention to detail, enabling the identification and correction of errors. - Basic

• Effectively identify and establish priorities, goals, and objectives for assigned tasks. - Basic

• Skillfully manage multiple tasks simultaneously, ensuring both efficiency and accuracy in completion. - Basic

• Demonstrate excellence in multitasking, prioritizing tasks, managing time, and executing assignments with effective follow-up. - Basic

• Communicate information and ideas clearly and effectively in both written and oral forms. - Basic

• Identify and propose diverse solutions to contract issues that benefit all parties involved. - Basic

• Efficiently manage high-volume tasks to consistently meet Service Level Agreements (SLAs). - Basic

Other Requirements

• Completed Bachelor's Degree

• 1-3 years of experience in a sales position (inside/outside) or partner/vendor support or accounting specialist, purchasing, hardware or software role with experience working with customers or vendors

• 1-3 years of Experience with the Microsoft Office Suite - Word and Track Changes, Excel, Outlook, SharePoint

The base salary range for this position is $60,000 - $85,000. The estimated on-target earnings, or OTE, which includes a base salary, are $60,000 - $85,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status