Customer Engagement and Marketing Officer

Customer Engagement and Marketing Officer

Elevate Training and Consultancy

Part Time | Fixed Term March 2027 | Home-based travel across Scotland required at times 14.5 hours per week | Flexible working across 4 or 5 days (can be discussed)

Salary: Starting at £29,607 (pro rata), rising to £30,061 after probation. Opportunity to progress to £31,762 at your own pace. SA1180 Embracing difference, leading change

Are you a creative communicator who enjoys building relationships, developing content, and delivering exceptional customer experiences? Are you looking for a role where you can contribute to meaningful change while working flexibly? If so, this could be the perfect opportunity for you. Were looking for a proactive and imaginative Customer Engagement and Marketing Officer to join our friendly and dynamic team here at Scottish Autism . Youll play a key role in the continued development of Elevate - our Training and Consultancy services - helping us reach new audiences, grow our impact, and ensure every customer interaction is thoughtful and engaging.

About the Role

Youll be the first point of contact for training and consultancy enquiries and play an essential role in promoting our services and ensuring smooth, professional customer journeys from start to finish. This is a varied role where no two days are the same. Youll be involved in everything from coordinating bookings and handling feedback to creating engaging marketing content and supporting event logistics. Youll also support the development and delivery of marketing campaigns, helping to build awareness of our services and strengthen our Elevate brand across Scotland and beyond. Whether its writing compelling copy, creating content for social media, managing CRM data, or working closely with stakeholders, youll bring energy, organisation, and creativity to everything you do.

What Were Looking For

Were seeking someone who shares our values and brings the following skills and attributes:

• Excellent communication skills, both written and verbal
• Strong digital skills, including Microsoft Office and Canva
• Great time management, with the ability to juggle tasks and meet deadlines
• A team player who works well across departments
• A flexible, can-do attitude and attention to detail
• A commitment to delivering high-quality, inclusive customer experiences

Desirable Criteria - Experience in customer engagement or marketing - Knowledge of the training and consultancy sector - Skills in graphic design and content creation

Why Join Us?

At Scottish Autism , our mission is to enable autistic people to lead fulfilling, happy lives and feel valued as members of their communities. Our team is passionate, values-driven, and committed to learning and improving together. Youll be part of a supportive, flexible working environment that values your growth. This role is designed to fit into your week, with hours spread across 4 or 5 days, perfect for someone seeking a meaningful part-time opportunity. Were also proud to provide a comprehensive benefits package for our colleagues, which includes a range of Wellbeing, Development and Financial perks! Find out more about our organisational benefits on our website. Apply by 29th May 2026 Interviews will be held on 8th June 2026 If you're ready to make a real difference while developing your skills in a creative, values-led organisation, wed love to hear from you.