NOC Analyst 1

The NOC Analyst 1 is responsible for monitoring network elements, troubleshooting network events, and maintaining documentation, as well as providing analysis/reporting on required metrics and incidents.

Requirements

• Two-year college degree in network or technology curricula, or equivalent experience
• 1+ year in a network monitoring, analyst, or broadband-based tech support role
• Experience in a role that requires strong communication, collaboration, and excellent time management
• Ability to monitor, analyze and understand broadband network events in all services
• Understanding of engineering, network, internet, and data centric terminologies
• Excellent written, verbal, and interpersonal skills
• Ability to organize and prioritize time and task proficiently in a fast-paced environment

Benefits

• Group health & dental insurance
• 401(k) program with company match
• Generous PTO program
• Company wellness program
• Employer-paid short- and long-term disability