The NOC Analyst 1 is responsible for monitoring network elements, troubleshooting network events, and maintaining documentation, as well as providing analysis/reporting on required metrics and incidents.
Requirements
- Two-year college degree in network or technology curricula, or equivalent experience
- 1+ year in a network monitoring, analyst, or broadband-based tech support role
- Experience in a role that requires strong communication, collaboration, and excellent time management
- Ability to monitor, analyze and understand broadband network events in all services
- Understanding of engineering, network, internet, and data centric terminologies
- Excellent written, verbal, and interpersonal skills
- Ability to organize and prioritize time and task proficiently in a fast-paced environment
Benefits
- Group health & dental insurance
- 401(k) program with company match
- Generous PTO program
- Company wellness program
- Employer-paid short- and long-term disability
