PROPERTY MANAGER

Scanlans Property Management £Competitive, aligned to experience and portfolio size

Home Based

ROLE OVERVIEW

We are looking for a Property Manager who can take full ownership of a portfolio of residential developments across Birmingham and the surrounding areas, delivering a high standard of service across all aspects of property management. You will act as the main point of accountability for your developments, responsible for service delivery, client relationships and long-term asset care. The portfolio has been structured to be manageable and sustainable, allowing you to focus on quality, consistency and proactive management.

ROLE EXPECTATIONS

This is a varied, multi-site role requiring strong organisation, sound judgement and confidence managing clients, residents and contractors. You will:

Take full ownership of your portfolio, ensuring consistently high service delivery
Build strong relationships with clients, residents and stakeholder groups including RMCs and RTMs
Ensure effective communication across all developments, responding to queries in a timely and professional manner
Manage budgets and work closely with accounts teams to ensure accurate financial control
Source, appoint and manage contractors, ensuring works are delivered to the required standard and cost
Ensure full compliance with Health Safety, legislation and industry best practice
Handle complaints and issues effectively, resolving them in a timely manner
Identify opportunities for improvement and proactively manage risk across your portfolio

WHAT SUCCESS LOOKS LIKE

Youll be successful in this role if:

Your developments are stable, compliant and well managed
Clients trust you and see you as their main point of contact
Communication across your portfolio is clear, consistent and proactive
Budgets and financial management are accurate and well controlled
Issues are identified early and resolved effectively

HOW YOULL SPEND MOST OF YOUR TIME

Most weeks, youll be:

Managing the day-to-day performance of your residential portfolio
Carrying out site inspections to ensure standards are maintained
Building strong relationships with clients, residents and contractors
Attending meetings with clients, residents and stakeholder groups
Overseeing contractor performance and project delivery
Working with internal teams including accounts and operations
Managing reporting and ensuring developments are running effectively

Youll work from home, with regular site visits across your Birmingham-based portfolio and occasional travel to the office as required, trusted to manage your time and priorities effectively

WHO THIS ROLE IS FOR

This role suits someone who:

Has experience in residential block/property management
Is confident managing a portfolio independently
Has strong client relationship and communication skills
Is organised, proactive and able to manage multiple priorities
Has a strong understanding of leasehold management and industry best practice
Takes pride in delivering a high-quality service

EXPERIENCE THAT HELPS

Experience managing residential portfolios
Strong understanding of leasehold legislation
Experience working with RMCs, RTMs and resident groups
Experience managing contractors and overseeing works
Full UK driving licence
TPI Associate membership (or willingness to work towards)

WHAT WE OFFER

Competitive salary, aligned to experience
Discretionary bonus
Home-based working with portfolio travel
25 days holiday plus bank holidays
Private medical insurance, life assurance and enhanced family leave
Fully funded training and professional development
Paid sabbaticals as a loyalty reward
Pension scheme and employee assistance programme
Discounts across travel, retail, fitness and entertainment

ABOUT SCANLANS PROPERTY MANAGEMENT

Scanlans Property Management is a well-established residential block management business, known for delivering a high standard of service to clients, leaseholders and residents across the North and Midlands. We manage a varied portfolio and take pride in providing proactive, professional support that makes a real difference to the communities we look after. Scanlans is part of Trinity Property Group (TPG) and the wider Odevo Group, giving our teams the backing of a leading international property management business, with the investment, stability and career development opportunities that come with being part of a growing group.

HOW WE HIRE

Initial conversation with our talent team
Interview focused on experience, judgement and approach

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Property Manager