Student Success Associate responsible for guiding students through the college application journey, providing support and mentorship to ensure successful enrollment. The role involves high-volume phone calls, text messaging, and maintaining CRM systems.
Requirements
- Experience in customer support, sales, or college counseling
- Exceptional verbal and written communication skills
- Proficiency in using CRM tools and digital communication platforms
- Resilience and ability to maintain empathy in a fast-paced environment
- Student-focused mindset and highly organized
- Adaptable and comfortable with remote/international team collaboration
Benefits
- Market Competitive Base Salary
- Allowances for Internet, Electricity, and Wellbeing
- Medical Insurance
- Performance-based bonuses, annual increments, and company-wide success bonuses
