Senior Growth Strategy & Operations Analyst

About the Role

SafeRide Health is seeking a Senior Growth Strategy & Operations Analyst to partner directly with Growth leadership on high-impact decisions related to pricing, client strategy, reporting, and market expansion. This role sits at the intersection of strategy, operations, and data—transforming ambiguous, complex problems into clear, actionable insights that improve access to care for vulnerable populations. This is an opportunity to shape how SafeRide scales its growth engine while working closely with senior leadership.

Job Responsibilities

Client Reporting & Insights (40%)

Own and improve client-facing reporting intake, prioritization, and delivery processes
Act as a cross-functional bridge between Growth, Finance, and Data teams
Produce high-quality ad hoc analyses for both client-facing and internal needs
Identify opportunities to standardize and streamline reporting workflows
Ensure all insights are accurate, actionable, and decision-ready

Note: This role focuses on insights and delivery, not building reporting infrastructure.

Pricing & Profitability (40%)

Analyze client data to support deal pricing, renewals, and strategic decision-making
Apply and refine pricing models in partnership with Finance
Evaluate client-level profitability and identify opportunities for improvement
Support negotiation strategy with clear, data-backed recommendations
Challenge assumptions and continuously improve pricing frameworks and thinking

Market Research & Pipeline Strategy (20%)
Estimate market size across clients, geographies, and lines of business
Improve and operationalize deal scoring and prioritization frameworks
Support Growth leadership in identifying where to invest and why
Evaluate pipeline performance to increase conversion across the funnel
Conduct targeted research to inform strategic growth decisions

Required Qualifications:

5–7 years of experience in analytics, strategy, consulting, or a related field
Advanced proficiency in Excel or Google Sheets, including modeling and data analysis
Working knowledge of SQL for data extraction and manipulation
Strong analytical and problem-solving skills, with the ability to structure ambiguous problems
Experience working with complex or imperfect datasets to generate insights

Healthcare industry experience

Preferred Qualifications

Experience with Python or similar programming languages for data analysis
Background in consulting or high-growth startup environments
Experience with BI tools such as Tableau, Looker, or QuickSight
Familiarity with non-emergency medical transportation (NEMT) or adjacent healthcare services

Benefits:

We offer a remote-first work environment, competitive compensation, and comprehensive benefits including:
Career growth and development opportunities in a mission-driven organization
Competitive salary, annual bonus opportunities, and equity options

Remote with flexible hours

Comprehensive medical, dental, and vision insurance
401(k) with company match
Generous PTO, paid company holidays, and paid parental leave

About Us:

SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation to people across America. SafeRide employs proprietary technology, paired with a nationwide network of vetted transportation providers. This enables payers and health systems to deliver cost-effective, on-demand transportation intelligently, enhancing the patient experience in the process. SafeRide serves the largest Medicare Advantage, Medicaid, and provider programs in the country. Learn more at www.saferidehealth.com.