Dominican Republic onlyWe are seeking a highly motivated and detail-oriented E-commerce Operations Specialist to join our team. The ideal candidate will be a fast worker, proficient in English, and possess strong writing skills.
Order Processing:
- Efficiently process customer orders, ensuring accurate and timely fulfillment.
- Manage order status updates and resolve any order-related issues.
Inventory Management:
- Monitor inventory levels and restock items as needed.
- Maintain accurate inventory records and conduct regular audits.
Customer Service:
- Respond promptly to customer inquiries and resolve issues in a professional and timely manner.
- Provide excellent customer support through various channels (email, chat, phone).
Data Entry and Analysis:
- Accurately input and update data in our proprietary software and Excel spreadsheets.
- Analyze sales data and identify trends to optimize operations.
Content Creation:
- Assist in creating product descriptions, marketing copy, and other online content.
Other Duties as Assigned:
- Perform additional tasks as required to support the e-commerce team.
Requirements
Strong proficiency in English, both written and verbal.
Has experience in USA E-Commerce
Has Experience in creating/editing Newsletters
Has experience in MS Office especially in Excel
Philippines only
AR, BR + 6 more