Emergency Roadside Assistance Patrol

As an Emergency Roadside Assistance Patrol, you will report into the Metro Area Manager and provide face to face emergency roadside assistance to RACV members and customers in-line with operating standards and procedures.

Requirements

• Qualified Mechanic or Auto Electrician, or extensive mechanical aptitude or background
• Experience in electrical and mechanical vehicle fault diagnosis
• Experience in building relationships across a customer service organisation
• Ability to communicate effectively and be customer service focused
• Experience in working in similar OH&S environment, adhering and complying to OH&S policies and procedures
• Undertaking simple financial transaction via Eftpos
• Competent in using technology such as smart phone, tablets and emails and relevant business applications
• Physically fit to conduct manual handling tasks e.g. wheel change and replace batteries
• Full and current Australian C Class driver’s licence with a safe driving record

Benefits

• Flexible and informal work environment
• Generous discounts on home and car insurance policies and RACV roadside care
• Club Membership and great discounts across all RACV resorts
• Discounts from corporate partners that are updated monthly