Junior Support Team Member

Junior Support Team Member

Queer Networks builds Hornet as a safe digital home for LGBTQ+ people. With over 100 million users worldwide, we are growing fast and looking for a Junior Support Team Member to join our Moderation Team and help keep the platform safe and welcoming.

• Moderate user-generated content and profiles, including rejecting or editing content that doesnt meet our guidelines.
• Review user reports and take appropriate action.
• Support our livestreaming product, Hornet Live.
• Create FAQs and assist with translation tasks.
• Detect and remove spam.
• Identify users at risk and respond appropriately.

• Strong written English and the ability to understand instructions clearly.
• Consistent judgment and attention to detail.
• Ability to manage your workload independently in a repetitive and focus-heavy role.
• Comfortable working with adult or sensitive content.
• Reliable team player who feels at ease in a fully remote environment.

• Desktop or laptop computer with a stable, fast internet connection.
• Ability to work remotely, including possible night shifts depending on your timezone.
• A private workspace is required due to the nature of the content.

• One-year contract with the possibility of extension.
• Full-time commitment of 40 hours per week, including weekends.
• This is an entry-level role with a fixed monthly compensation of USD 550 and requires full availability.

• The opportunity to support a safer space for the global LGBTQ+ community.
• Fully remote work environment with flexible setup.
• Annual team meetups in attractive locations.