Strategic Enterprise Success Manager (French speaking)

Contentsquare is seeking a Strategic Enterprise Success Manager to manage a portfolio of high-touch enterprise accounts across France and Switzerland, owning the full customer lifecycle from onboarding through strategic adoption and renewal. The successful candidate will act as a trusted advisor to clients, combining deep product expertise, data-driven account management, and a consultative approach to deliver measurable business impact.

Requirements

• 5+ years in high-touch enterprise Customer Success, Account Management, or Senior Consulting or deep expertise with Contentsquare and/or standard analytics products
• Proven ability to build long-term relationships at both C-level and operational levels
• Exceptional written and oral communication in French and English; additional European languages are a plus
• Strong knowledge of the analytics landscape: Digital Experience Analytics, Product Analytics (event-based, retroactive), A/B testing, and data-led product development
• Familiarity with the modern data and AI ecosystem: data warehouses (Snowflake, BigQuery, Databricks) and LLM-based tools (ChatGPT, Claude, Microsoft Copilot)
• Experience collaborating with Sales to drive growth, with a proactive, structured, and ownership-driven mindset
• Passion for technology, AI-powered products, and the SaaS business model

Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy
• Lifestyle allowance
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options, allowing them to share in the company’s success
• Multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• And more benefits tailored to each country