Marketplace Specialist (Amazon/eBay)

Job Title: Marketplace Specialist (Amazon/eBay)
Company: Pro Coffee Gear
Location: Remote (Global)
Employment Type: Full-time

About Us: Pro Coffee Gear is a dynamic and rapidly expanding e-commerce company that specializes in providing top-tier espresso machines and related parts to coffee enthusiasts worldwide. We pride ourselves on offering high-quality products alongside exceptional customer service to ensure that every coffee aficionado can enjoy the perfect cup.

Job Description: We are seeking a Marketplace Specialist to oversee our presence on Amazon and eBay platforms. The role involves managing product listings, analyzing sales performance, and implementing effective marketing strategies to drive sales and increase visibility.

This role is Amazon management-focused. However, experience with eBay, inventory management, and Shopify integrations is highly desirable.

Responsibilities:

• Manage and optimize product listings on Amazon and eBay to enhance visibility and sales.
• Develop and implement marketing strategies, including sponsored ads and promotions, to drive traffic and conversions.
• Handle customer inquiries, feedback, and reviews to ensure a positive shopping experience.
• Collaborate with internal teams to streamline operations and improve overall performance.
• Stay informed about platform policies, best practices, and industry regulations to ensure compliance.
• Build relationships with suppliers, partners, and service providers to enhance product offerings.
• Optimize processes and workflows to increase efficiency and achieve business objectives.

Requirements:

• Proven experience in e-commerce, preferably managing Amazon and eBay marketplaces.
• Strong analytical skills and the ability to interpret data to drive informed decisions.
• Excellent communication and customer service skills.
• Knowledge of e-commerce platforms and marketplace best practices.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Understanding supply chain management and inventory operations is a plus.

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Potential for remote work flexibility and work-life balance.

If you are enthusiastic about e-commerce, customer success, and all things coffee-related, we would love to hear from you!

Please note: All applicants must submit their CV in English. CVs in other languages will automatically be disqualified.

At Pro Coffee Gear, we believe in the strength of diversity and equal opportunities for all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.