PointClickCare is a leading health tech company that empowers its employees to push boundaries, innovate, and shape the future of healthcare. The company has a mission to help providers deliver exceptional care and has been recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures.
Requirements
- Proven experience leading and delivering production AI systems across multiple engineering teams.
- Strong background in AI engineering with a data first mindset, including experience with large-scale data pipelines and analytics driven evaluation.
- Hands on experience extending or building with modern AI/agent frameworks such as LangChain, LangGraph, AutoGen, CrewAI, LlamaIndex, or equivalent.
- Deep understanding of RAG and agentic architectures, including embeddings, vector databases, evaluation harnesses, and cost/latency tradeoffs.
- Experience designing or contributing to offline and online evaluation methodologies tied to product metrics and business outcomes
- Experience implementing security by design and responsible AI practices in regulated or enterprise SaaS environments
Benefits
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition
