Canada onlyAt PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.
Requirements
- 5+ years designing and developing adult learning solutions for software products or complex processes.
- Strong expertise in learning design methodologies (e.g., ADDIE, agile learning development) including evaluation.
- Proven ability to lead learning initiatives end- to-end (scope, plan, stakeholders, delivery).
- Advanced skill using modern learning authoring and visual design tools (e.g., Articulate 360, Canva, Parta.io, Clueso, and AI-enabled technologies).
- Experience partnering directly with SMEs and customer-facing teams to deliver prescriptive learning recommendations grounded in customer workflows.
- Data-informed mindset by defining learning success metrics and using insights (surveys, usage/engagement data, qualitative feedback) to evaluate and iterate.
- Comfort using AI-enabled tools responsibly to accelerate research, drafting, storyboarding, media creation, and quality checks while maintaining accuracy, privacy, and brand standards.
- Education/certification in instructional design, adult education, learning experience design, or related field.
- Experience with healthcare software and/or knowledge of LTPAC / senior living industry.
- Familiarity with PointClickCare solutions, personas, and product release / go-to-market cycles.
Benefits
- $38.94 - $43.27 an hour
- Another 4% per hour in lieu of benefits or paid time off
United States only