Executive Assistant (WFH | AUS Account)

Platinum Outsourcing is one of Australia's fastest growing companies, we are a co sourcing BPO – operating out of both the Philippines and Indonesia. We are a fast growing scale-up, opening our first offices in the Philippines only 4.5 years ago, currently a global team of 250, we have plans to expand to 500+ employees over the next 3 years.

Our client is a leading Australian education platform and online school dedicated to transforming the way their students approach the financial markets.

Please review the following criteria carefully before applying.

COO Office Support

• Act as primary support to the COO across operational activities
• Maintain a clear, up-to-date view of priorities across the business
• Prepare weekly operational summaries and reporting
• Coordinate inputs from multiple teams into clear, concise updates
• Support leadership meetings (agendas, materials, notes, follow-ups)

Executive support

• Manage inbox and calendar for the COO
• Prepare meeting agendas, take clear and structured notes
• Capture actions and ensure follow-up across the team
• Assist with reporting, presentations, and internal communications
• Support coordination of day-to-day priorities and tasks

Inbox & communication management

• Organise and prioritise incoming emails
• Respond on behalf of the COO where required
• Flag urgent items and summarise key points
• Maintain clear, timely communication with customers and stakeholders

Operations, Tracking & Coordination Support

• Maintain visibility across all active workstreams (Academy, Sales, Marketing, Events, Partnerships). Track initiatives, timelines, deliverables, and dependencies
• Maintain accurate and up-to-date trackers, dashboards, and internal systems (e.g. HubSpot, project tools)
• Compile weekly summaries highlighting:
• Progress against priorities
• Risks and blockers
• Items requiring escalation
• Track timelines, deliverables, and communications to ensure all moving parts are progressing
• Proactively flag delays, gaps or misalignment
• Follow up with teams to ensure tasks are completed
• Support execution where needed (content uploads, scheduling, admin, system updates)Ensure queries, feedback, and actions are directed and followed up with the appropriate teams

Operating Rhythm & Cadence

• Own weekly operating cadence (tracking, reporting, follow-ups)
• Ensure consistency in reporting across teams
• Maintain a single source of truth for priorities and status
• Support weekly leadership and operational meetings
• Help ensure alignment between planning, execution, and reporting

Must haves:

• 5+ years of demonstrated experience an Executive Assistant
• Experience working within a startup or similarly fast paced organisation
• Tech Savvy
• Bachelors Degree

What we offer:

• Work for one of Australia's fastest growing outsourcing companies
• HMO Day 1 (Primary and Dependent)
• Above market compensation package
• 20 days leave
• Quarterly Massages
• Regular team building and company activities
• Unlimited opportunities for employee referral incentives
• Diverse and supportive work environment
• Brand new IT equipment