Sales Development Representative

At Phillip Jeffries, we believe the most beautiful spaces begin with meaningful connections. Since our start in a family garage in 1976, we have grown into a global luxury wallcovering brand trusted by the world’s top designers and architects. Today, our curated collections and dedication to exceptional service set the standard in the industry. That kind of reputation is built by passionate people who know how to sell not just a product, but a story.

We are looking for a dynamic Sales Development Representative to join our team and introduce clients to our world of texture, pattern, and design. In this role, you will be the face of Phillip Jeffries to the design community, helping bring extraordinary spaces to life. You will report to our Sales Development Directorand will be based in the Central or Eastern time zone.

What You’ll Be Doing

Prospecting & Lead Generation

You’ll be at the forefront of our brand expansion by:

• Identifying high-potential prospects through defined criteria and business insights
• Profiling accounts by uncovering key decision-makers and early business needs
• Executing strategic cold outreach from curated lead sources
• Introducing our brand to new clients with compelling, scripted messaging
• Nurturing relationships and qualifying leads for our outside sales team
• Using curated sales materials to educate and inspire prospective clients

Selling & Client Experience

You’ll be the ultimate Phillip Jeffries ambassador, known for exceptional attention to detail and style:

• Supporting assigned accounts and growing a loyal client base
• Recognizing cross-selling opportunities to enhance interiors with seamless sophistication
• Capturing and optimizing High Performing Activities in our CRM to meet targets
• Sending thoughtful follow-ups—thank you notes, product mailers, and more
• Providing tailored service, including product quotes and stock checks
• Facilitating sample and mailer requests with precision and care
• Managing reserve requests and providing ETA & product status updates proactively
• Delivering timely responses through phone and email with grace and professionalism
• Serving as a trusted design concierge for product selections and service guidance

What You Bring to the Table

• 3+ years of successful experience in sales, sales development, or telesales; preferably within the design or interiors industry
• Based in the Central or Eastern time zone
• Proven track record of generating leads, building pipeline, and converting opportunities into sales
• Strong communication skills, both written and verbal, with the ability to build rapport quickly
• Experience working with a CRM platform and managing activity, pipeline, and follow-up consistently
• Ability to work effectively in a remote environment with strong time management and self-discipline
• Proactive approach to prospecting, including cold outreach and developing new business opportunities
• Naturally curious, with strong listening skills and the ability to ask thoughtful, open-ended questions
• Highly motivated, competitive, and driven to achieve and exceed goalsStrong organizational skills with the ability to manage multiple accounts and priorities
• Comfortable adapting your communication style to different client personalities and needs
• Positive, team-oriented mindset with a willingness to collaborate and learn

The Phillip Jeffries Experience

At Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.

Your Compensation Journey

• Competitive hourly wage ranging from $28.00 to $33.00, based on your experience
• Generous Monthly Sales Commission
• Annual bonus opportunity to reward your performance
• Cost of Living increases that honor your growth and commitment
• Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required

Health Benefits That Take Care of You

• Comprehensive medical coverage with employee premiums as low as $40 per month
  • Coverage options for spouse, domestic partner, civil union partner, and family
• Health Reimbursement Account (HRA) to offset medical expenses
• Prescription, dental, and vision coverage to support whole-person wellness
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Employee Assistance Program that supports your mental, financial, and physical well-being
• Pet insurance for your four-legged companions

Time to Recharge

• 16 Paid days off per calendar year
• 10 Paid holidays
• Company Closure the week between Christmas & New Year's
• Earn Paid time off for community service - Up to 3 days per year

Career Elevation

• Structured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term success

Perks at Work

• Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home
• Access to Working Advantage with discounts on travel, entertainment, and everyday purchases

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.