Installation Operations Specialist - Healthcare Imaging Systems

Titre du poste

Description de poste

You will enable improvement to the Order to Cash cycle for the Imaging/Connected Care/Ultrasound businesses. This role requires timely communication with the Project Management organization, merge center, customer fulfillment center, Philips’ factories, and external suppliers, where appropriate. This role is the focal point for the Project Management organization for problem resolution for supply chain/resource optimization.

Your role:

• Collaborate cross-functionally (Project Managers, Service/Clinical Managers, SMA Delivery, SCM) to identify workforce needs and ensure resource availability (internal or third-party).
• Lead order fulfillment and coordinate with supply chain teams to ensure timely delivery for ultrasound, IGT, Volcano, and Connected Care projects.
• Optimize resource planning by allocating qualified personnel across regions, supporting zones as needed, and improving scheduling tools and processes.
• Drive productivity and growth through effective manpower utilization, process improvements, and participation in cross-functional initiatives and daily management.
• Ensure quality and compliance by validating staff qualifications, developing installation auditing processes, and supporting operations across multiple time zones.

You're the right fit if:

• Bachelor’s degree and 2+ years or equivalent experience in project/operations management, with familiarity in CRM or scheduling tools (e.g., ServiceMax, Salesforce, SAP).
• Strong technical proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and solid documentation skills with high attention to detail.
• Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams.
• Demonstrated critical thinking, adaptability, and a continuous improvement mindset, with experience supporting business improvement initiatives.
• Highly organized and self-motivated, able to manage multiple priorities in a fast-paced environment, with flexibility to meet changing business needs and work overtime if required.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position is $58,800 to $92,400. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

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In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, DC Pension, Flex Dollars (for HSA/PSA/RRSP), stock purchase plan, education reimbursement and much more. Details about our Canada benefits can be found here. ​

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At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

Canadian work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Philips Canada is committed to treating all people in a way that allows them to maintain their dignity and independence. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.