Clincial Specialist (m/f/d) FORS Europe

Job Title

Job Description

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So, whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You are responsible for

• Providing clinical and technical product expertise, in-lab product support and educate the end-users, in order to maximize the product’s performance for the user
• Executing product demonstrations and presentations as part of sales support and broader awareness generation. Pro-actively contribute to coordinating all logistics related to such demos and presentations.
• Managing communication with stakeholders on site including physicians, nurses, radiation tech, study investigators, research coordinator, etc.
• Educating Philips marketing, sales and R&D teams on emerging issues in the field and provide actionable feedback to continuously improve the design of the products/solutions.
• Executing testing, evaluation and validation of new functionality in the clinical context, in house and with customers in the field.
• Representing Philips towards customers during customer visits and at selected congresses by providing presentations, demonstrations, sales support.
• Monitoring the use of each product, gathering evidence on the performance of our products, capturing and addressing the complaints and inquiries made by customers, in order to obtain a high level of customer satisfaction.

You are a part of

the FORS venture, an entrepreneurial, multidisciplinary team that acts as a start-up in the larger corporation, tasked to build a new business whilst leveraging the competencies of the broader Philips organization. In the FORS venture you will be joining the FORS business team which is responsible for the clinical, marketing, sales and business development activities for this new and exciting medical device.

To succeed in this role, you’ll need a customer-first attitude and the following

• Bachelor degree in medical engineering or equivalent education in nursery, radiography etc.
• Rich clinical work experience in healthcare (in the hospital) within vascular surgery, interventional radiology or interventional cardiology, involving single-use endovascular devices. Preference for experience in aortic endovascular repair.
• Experience in similar role in the healthcare industry (medical devices, imaging equipment etc.)
• Hands-on person with proven ability to implement and communicate out of the box solutions in practice.
• Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution.
• Proven ability to work in a global environment with many international interactions.
• Willingness to travel and have a in a multi-site assignments in different European countries.
• Native German speaker, excellent English skills.

In return, we offer you

• Purpose: Doing meaningful work with a great team

• Philips Pension Fund: Employer-funded pension plan

• Mobility and devices: HVV ProfiCard, leasing bicycles, cars, and also smartphones for private use

• Culture: Informal culture, a paid day for voluntary work, various team/cultural activities (on sustainability, diversity, ...), etc.

• Philips University: Wide range of professional training courses and for personal development

• Philips MyShop: Discount on Philips products

• Philips in Balance: Various offers for ​​physical and mental health and sports courses

• company car with option to use privately (1% taxation)

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to skin color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability.