Customer Support Manager (m/w/d)

We are looking for engaged and motivated Customer Support Managers to strengthen our team. As a Customer Support Manager, you will be the first point of contact for our customers and be responsible for providing them with a seamless experience with our software.

Requirements

• Customer Support experience
• Customer Success experience (advantageous)
• Experience in the undertaker's branch (advantageous)
• Experience in SaaS environment (preferably in B2B sector)
• Excellent German and English skills
• Good sense of people, situations, and appropriate communication
• Ability to work well independently and be well-structured
• Reliability and motivation

Benefits

• Challenging and varied task
• Lived New Work Culture
• Open corporate culture with flat hierarchies