Outreach.ioOU

Staff Software Engineer - Internal Tools, Data, and Integrations

Outreach Corporation provides an AI-powered sales execution platform designed to help sales teams automate workflows, personalize customer engagement, and improve overall sales performance.

Outreach.io

Employee count: 1001-5000

Salary: 130k-200k USD

United States only
Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.
Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.

The Role

As a Software Engineer at Outreach you will have the opportunity to evolve and shape our data and tooling ecosystem. We’re looking for an Engineer who is passionate about building resilient data pipelines and enabling data users across the entire organization. You will have a great opportunity to make an impact at a young and growing company and help the Business Systems team partner with the broader organization to evolve and mature our analytics, data science, and automation functions.
If you enjoy working inside of and designing complex data models while abstracting away that complexity, this role may be interesting to you. Your focus will be on integrating multiple platforms to create unified interfaces and tools that enable both analytics and operational efficiencies. You will partner broadly with business, analytics, and product engineering teams.

About The Team

The Business Systems Engineering team is on a mission to build highly available and reliable workflow and data infrastructure. We are a centralized resource providing a suite of services to Outreach business functions across Finance, Analytics, Marketing, and Support systems, with data as the critical component to a seamless experience.

Your Daily Adventures Will Include

  • Implement data ingestion routines that deliver raw data in a usable format
  • Develop a modern workflow orchestration platform
  • Automate data processes and integrations across multiple internal teams
  • Construct, maintain, and test Business Systems data architecture
  • Provide input and recommendations on technical issues and think through trade-offs and risks and communicate them with team/business stakeholders
  • Work with stakeholders to establish requirements and explain the benefits/risks of proposed approaches
  • Recommend and implement solutions to improve data reliability, efficiency, and quality

Our Vision of You

  • 7 years of software engineering experience
  • Experience in developing on top of AWS primitives (EC2/S3)
  • Fluency with SQL querying and optimization (Snowflake and Mysql preferred)
  • Experience with modern orchestration platforms like Airflow
  • Experience designing and consuming JSON and gRPC APIs
  • Competence in developing within a CI/CD pipeline
  • Experience with large scale distributed system design and implementation
  • Experience working with processing large amounts of data
  • Experience with distributed bus systems (Kafka, RabbitMQ)
  • Our tech stack: Snowflake, Python, DBT - data build tool, Tableau, Airflow

Why You’ll Love It Here

• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 130k-200k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Outreach.io

Learn more about Outreach.io and their company culture.

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Outreach Corporation is a sales execution platform that leverages artificial intelligence to optimize revenue workflows. Founded in 2014, the company aims to enhance the productivity and effectiveness of sales teams by automating and personalizing customer interactions across various channels. Outreach provides a comprehensive suite of tools designed for sales engagement, deal management, conversation intelligence, and sales forecasting. These capabilities empower sales professionals to streamline their strategies, engage customers more effectively, and ultimately drive better results. The platform integrates with existing CRM systems, email clients like Gmail and Outlook Exchange, and other business applications to ensure seamless data synchronization and workflow automation.

The company's platform utilizes machine learning to provide predictive communication intelligence, helping sales teams to identify and prioritize key customer touchpoints. This includes features like email and task management, automated alerts, and collaborative tools that enable teams to work together efficiently. Outreach's AI-powered solutions aim to increase win rates, improve forecasting accuracy, and shorten sales cycles for its users. The platform supports various sales roles, from sales development representatives and account executives to sales managers and revenue operations leaders. Outreach is committed to helping sales organizations build qualified pipelines that convert to revenue by enabling personalized touches across multiple channels and optimizing selling strategies based on AI-driven insights. With a focus on innovation, Outreach continually develops its platform to meet the evolving needs of modern sales teams, helping them to operate at their maximum potential and achieve their sales goals.

Employee benefits

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Company equity

Company equity is offered.

FSA and DCFSA options

FSA and DCFSA options available.

Performance bonus

Performance bonuses are offered.

Commuter benefits

Commuter benefits are available.

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Outreach.io hiring Staff Software Engineer - Internal Tools, Data, and Integrations • Remote (Work from Home) | Himalayas