United States onlyTHE ROLE: Copy Manager – Product Content
The Copy Manager - Product Content is responsible for all copywriting, editing and content management of our existing portfolio at multiple touchpoints. This role supports our packaging redesign workstream, working iteratively throughout the development and production process to bring our products into the future.
This includes partnering closely with Brand Strategy, Insights, Scientific Affairs and Regulatory Affairs to strengthen our communication on pack and in supporting materials. In collaboration with Creative Leadership and Brand Strategy, the Copy Manager role is responsible for the development and deployment of messaging hierarchy across the product packaging experience driving decision making, timelines, and overall delivery of projects on-brief and on-time.
This role reports to the Editorial Director.
KEY RESPONSIBILITY
- Expand label copy into supporting communications for OLLY.com and all online retailers, utilizing channel best practices and optimizing for search
- Write and edit long-form educational blog articles including product deep dives, scientific overviews
- End-to-end management and ongoing maintenance of Label Specification Documents, Digital Copy Library Messaging Guardrails databases, including document creation
- Responsible for proofreading, reviewing and approving mechanical files for print for labels and retailer displays
- Attend weekly project status meetings, representing the Creative Dept and serving as a decision-maker Copywriter and Copyeditor
- Work cross-functionally with the eCom, Regulatory Affairs, Scientific Affairs, and Brand Strategy teams to ensure on-pack and supporting digital product copy is clear, concise and delightfully disruptive
- Problem-solve communication challenges (both internal and consumer-facing) and help OLLY break through barriers to understanding the VMS category
THE CANDIDATE : You’re a product copywriter with heart, hustle, and seriously good taste.
You know how to make product copy shine well beyond the product label. You’ve got game in the physical and the digital. The spreadsheet and the art file. The store display and the Amazon tile. You’re proactive, resourceful, and relationship-driven, with a knack for collaborating across teams and turning feedback into your creative fuel. You believe that no task is too small, no idea is too precious, and no problem is unsolvable.
You're energized by purpose, grounded in craft, and always looking for ways to make the work—and the people around you—better. You’ve got an eye for detail, a bias for action, and a mindset that’s more “we got this” than “that’s not my job.”
If you're looking for a role where your voice is heard, your impact is real, and no two days are the same, we’d love to meet you.
CAPABILITIES + SKILLS REQUIRED
- 5 to 7 years of technical writing, product writing, or UX writing experience at agencies or in-house teams
- Impeccable attention to detail, especially when working in Excel and Powerpoint
- Highly organized and comfortable managing multiple workstreams with varying levels of priority urgency
- Ability to work independently and be a self-starter… with support, of course
- Comfortable learning (or already fluent in) platforms for project management (Wrike) and content (Figma)
- Deep understanding of English grammar and AP Style. Copy Guidelines provided.
- A strong copy POV and the ability to flex across brand, packaging, and campaign work
- Clear, compelling communication—with creatives, marketers, and cross-functional partners
- A collaborative spirit and the confidence to give and receive feedback gracefully
- The ability to juggle multiple projects, meet deadlines, and stay cool under pressure
- A deep respect for brand integrity and the willingness to challenge it (when needed)
THE DETAILS
LOCATION: Remote
HOURS: Freelance, Full-time, Hourly at $75/hr
(overtime will need to be pre-approved)
DURATION: 1-year Contract
MANAGER: Editorial Director
PLEASE NOTE: Candidates must be authorized to work in the UnitedStates without sponsorship. For all OLLY positions. Religious and/or medical accommodations will be considered on a case-by-case basis.
