Services and Support Executive - EMEA (Fixed Term)

At NVIDIA, our employees are passionate about Artificial Intelligence, Visual Computing and Autonomous vehicles. We're united in our quest to transform the way GPUs are used for work and play. Our technology impacts the visual experience in video game development, film production, space exploration, medicine, computational finance and automotive design to name a few, and we've only scratched the surface of what we can accomplish when we apply our technology to it. We need passionate, hard-working and creative people to help us seek some of these unrivalled opportunities. At NVIDIA, we work, think and learn as a team. We thrive in a deeply strong environment, and we're passionate about a culture that demands innovation and the highest standards. The rewards are sweet and include collaborating with some of the smartest people in the industry, an aggressive compensation plan that rewards top performers, and the opportunity to work on products that transform the way people work and play.

We need a dynamic individual who loves AI, HPC, and datacenter tech. Enjoys collaborating with Enterprise clients and associates in EMEA. We are currently seeking a highly motivated, multifaceted individual with a background in IT, Enterprise Support and renewals to join our fast-paced team. This is a phenomenal opportunity for someone to begin their journey with NVIDIA tackling Artificial Intelligence at the forefront of innovation.

Fixed term duration: 12 months

What you'll be doing:

• Drive and grow the EMEA Enterprise renewals business, identify trends, report on progress or areas of improvement and implement

• Educate our partners, assist customers and operations teams on our renewal processes and drive efficiency improvements where applicable

• Point of contact & handling of blocking issues for field teams, customers and partners throughout the renewal process

• Complex problem resolution for Enterprise product orders and customer experience across customers, partners & internal team members

• Manage all renewal tasks in a region, from quoting to order submission.

• Participate in quarterly service business reviews and help to refine metrics and reporting. Maintain pipeline hygiene in Salesforce.com to improve reporting accuracy and data cleanliness.

What we need to see:

• Experience in renewals and/or sales operations, preferably with hardware and software offerings.

• 5+ years of experience.

• Bachelors degree in a related discipline or equivalent experience.

• Strong Salesforce.com skills, preferably with Lightning. CPQ experience is helpful.

• Highly motivated individual with the ability to influence and move opportunities to closure.

• Experience in a fast-paced, high-transaction sales environment.

• Affinity with IT, Enterprise Support, Customer Experience, Renewal Business

• Familiarity with Nvidia technology ideally, but general computing/IT is ok

• Proven track record to be self-directed and work with minimal direction

Ways to stand out from the crowd:

• Curiosity about presentations and effectively communicate key points in sophisticated situations using data

• Ability to prioritise and self-educate on relevant topics accordingly

• An affinity with technology and technical subjects

• Analytical approach to solving problems and driving improvements

• Willingness to roll up your sleeves and go out of your comfort zone to get the job done.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.