Guest Experience Agent - Night Shift (German & English speaking) (m/f/d)

We're Numa, a forward-thinking hospitality brand redefining how people discover cities. As a Guest Experience Agent, you'll be responsible for guest communications and reservations, resolving inquiries, and working with other departments to manage issues and processes. Flexibility to work on weekends and ability to work remotely from Portugal are required.

Requirements

• Secondary studies and professional studies, ideally oriented to Business or Hospitality
• Previous experiences in Customer Support in a fast-paced work environment and/or in the hospitality industry
• Fluency in German and English is a must

Benefits

• Empower your career: Thrive in a fast-paced, collaborative environment where your ideas help shape our future. Enjoy opportunities for professional growth and build a fulfilling career path.
• Experience our brand: Immerse yourself in the Numa lifestyle with a complimentary stay. Share the love with friends and family through exclusive discounts on our stylish apartments. Connect with a global community of colleagues at our inspiring team-building events.