Business Systems Analyst (Toronto, ON, CA)

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Systems Analyst (REMOTE) to join our team! This position is fully remote and can be based anywhere in Canada.

Job Responsibilities Include:

• Lead requirements gathering and workshops with Business stakeholders
• Develop clear business requirements, Epics, User stories, process maps, and functional specifications
• Walk through Business recommendations across diverse teams and get consensus on solution roadmap
• Solely own Product Backlog for end-to-end Product development from both Business and

technical solution stand point

• Hands-on experience working in SAFe and Scrum framework
• Act as a liaison between business units, project manager, Technical and Testing team
• Support project planning, business cases, risk assessments, and implementation activities
• Analyze current-state processes and recommend improvements aligned with organizational standards
• Prepare clear documentation, reports, and presentations for a wide range of audiences
• Ensure compliance with relevant policies, privacy requirements, and accessibility standards
• Build effective relationships and manage expectations among internal and external stakeholders

Basic Qualifications:

• 4-6 years of experience as a Business Analyst in complex, multi-stakeholder environments
• 4-6 years of strong skills in requirements gathering, process mapping, and translating business needs into clear documentation
• 4-6 years of experience in Agile, SAFe framework
• 4-6 years of experience in Jira, Confluence, Lucid Chart/Visio
• 4-6 years familiarity with project management and support Scrum master in Sprint/Release metrics
• Demonstrated ability to work with cross-functional teams, including technical and non-technical stakeholders
• Excellent communication, analytical, facilitation, and problem-solving skills

Preferred Skills:

• Experience on Shopify, Retain B2B and any testing frameworks

L1-NorthAmerica

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.