Volunteer Support & Engagement Officer

Volunteer Support Engagement Officer

Located in Helmsley, North Yorkshire

The North York Moors National Park Authority helps to care for one of the UKs most distinctive protected landscapes. Spanning 554 square miles, the National Park is home to expansive heather moorland, woodland, remote dales, historic villages and dramatic coastline, and plays an important role in supporting nature, communities and sustainable access for visitors. We are now looking for a Volunteer Support Engagement Officer to join us for 22.5 hours per week (ideally working Weds Fri).

The Benefits

• The salary for a 22.5-hour week is in the range £17,120 - £18,860 - 25 days annual leave, rising annually by one day to 30 days after five years service, plus public holidays (pro rata for part-time staff)
• Local Government Pension Scheme

This is the ideal role for an individual from a volunteering or community work background to develop their career within our national park. Youll have the chance to positively impact the volunteering experience across the North York Moors whilst developing your own expertise and expanding your career horizons. Well ensure you are equipped with everything you need, from competitive rewards to an exceptional pension scheme and all the support you require to make a success of your role. Join us and help support volunteering that contributes to the care of the North York Moors and the experience of the people and communities connected to it.

The Role

As a Volunteer Support Engagement Officer, you will support the co-ordination, development and delivery of volunteering activity across the organisation. Working as part of the wider team, you will help ensure volunteers feel valued, engaged and well supported in their roles, enabling projects and services that rely on volunteer involvement to thrive. You will help plan and deliver meaningful volunteering opportunities, including task-based activities and individual volunteering projects. You will act as a key point of contact for volunteers and managers, co-ordinate day-to-day volunteering activity and support Volunteer Task Leaders to develop their skills and confidence. Additionally, you will:

• Deliver volunteer inductions
• Support and encourage the use of digital volunteering tools
• Assist with volunteer communications and Volunteer Hub updates
• Share volunteer stories, successes and opportunities
• Support feedback initiatives, surveys and listening groups
• Work with partner groups to support volunteering activity

About You

To be considered as a Volunteer Support Engagement Officer, you will need:

• Experience working with volunteers or communities
• Strong organisational and communication skills
• The ability to build positive relationships with a wide range of people
• Good IT skills and confidence using digital systems
• The ability to work flexibly and collaboratively within a team
• An understanding of safe working practices
• The ability to manage multiple priorities during busy periods

The closing date for this role is 7th June 2026. Other organisations may call this role Volunteer Co-ordinator, Community Engagement Officer, Volunteer Development Officer, Volunteer Services Officer, Community Participation Officer, or Volunteering Officer. Webrecruit and the North York Moors National Park Authority are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to become a Volunteer Support Engagement Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.