Technical Support & Software Integration Specialist

We are seeking a skilled and service-oriented Technical Support & Software Integration Specialist to provide high-quality customer support and deliver seamless software integrations across client environments.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
• 3 to 5 years of experience in technical support, software integration, or service management
• Strong written and spoken English communication skills
• Experience in enterprise software environments; exposure to financial or wealth management systems is highly desirable
• Strong hands-on experience with Oracle Database, including SQL and PL/SQL
• Experience with CI/CD pipelines
• Familiarity with cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure
• Understanding of microservices architecture
• Experience with software testing tools, including unit and system-level testing
• Solid knowledge of software design, development, debugging, and deployment methodologies
• Experience with Apache Subversion (SVN) and other version control systems
• Strong analytical and problem-solving capabilities
• Excellent client-facing, communication, and relationship management skills
• Ability to manage expectations and resolve conflicts effectively
• High attention to detail and ability to perform under pressure
• Fast learner with a proactive and flexible mindset
• Willingness to work outside regular business hours when necessary to resolve critical issues
• Willingness to travel internationally on occasion

Benefits

• All employees benefits for free
• Social insurance
• Open-door management policy
• Full Medical insurance
• Accommodation and Transportation Allowance
• Friendly environment that values innovation and efficiency
• Exciting opportunities for career growth and talent development
• Feedback encouragement
• Recognition and reward programs
• Competitive salaries and incentives
• Friendly environment
• Flexible and Comfortable schedule
• Fun committees
• Monetary rewards
• Fun, smart and creative people
• Career possibilities with growing team
• Paid vacations
• Social benefits