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Remote-First Technical Customer Engineer Escalations

Nametag

Salary: 120k-160k USD

United States only

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A leader in identity verification is hiring a Technical Customer Engineer to act as the technical escalation point for customer issues. Candidates should have 2-5 years experience in technical support engineering and possess strong debugging and communication skills. This role involves direct interaction with customers to resolve issues and improve internal tooling. A competitive salary of $120,000–$160,000 is offered along with comprehensive health benefits and a remote-first culture.
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About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 120k-160k USD

Location requirements

United States

Hiring timezones

United States +/- 0 hours

Job categories

Technical Support & AdministrationTechnical Escalation EngineeringTechnical Escalation ManagerEscalation EngineerSenior Escalation Engineer

Skills

DebuggingTechnical Support EngineeringIdentity Verification Remote

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