AI Architect

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview

Mitratech is seeking a highly skilled and innovative AI Architect to design and drive the technical architecture behind our next generation of AI-powered products and capabilities. This role will be instrumental in shaping how AI is embedded into Mitratech’s enterprise solutions, from intelligent document processing and workflow automation to generative copilots and predictive analytics.

The AI Architect will serve as the technical thought leader for AI solution design—prototyping, evaluating, and implementing advanced models and systems that translate business needs into scalable, production-ready technology. This is a senior individual contributor role: highly hands-on, cross-functional, and strategic in technical depth, but focused on execution rather than team management.

Essential Duties Responsibilities:

1. AI Product Vision Strategy

• Define the product vision, goals, and roadmap for AI-powered capabilities across Mitratech’s product lines.
• Identify opportunities to leverage generative AI, machine learning, and intelligent automation to solve key customer problems in compliance, legal, risk, and HR domains.
• Develop business cases, success metrics, and prioritization frameworks for AI initiatives.
• Maintain a clear understanding of competitive landscape and evolving AI technology trends to inform product direction.

2. Product Discovery Use Case Definition

• Work with customers, partners, and internal stakeholders to identify high-value AI use cases.
• Lead ideation and validation for AI concepts through user research, prototypes, and pilot programs.
• Translate ambiguous opportunities into actionable product requirements and detailed user stories.
• Collaborate with UX teams to ensure AI features deliver intuitive, trustworthy, and responsible user experiences.

3. Technical Partnership Execution

• Collaborate closely with AI Architects, Engineers, and Data Scientists to design feasible, scalable AI solutions.
• Contribute to discussions on model selection, data strategy, and architectural tradeoffs, ensuring product requirements are well-grounded in technical reality.
• Partner with engineering to manage delivery timelines, iterations, and deployment strategies for AI features.
• Define metrics for AI performance and success (accuracy, latency, adoption, ROI).

4. Cross-Functional Collaboration Enablement

• Act as the primary bridge between technical and non-technical teams — translating AI capabilities into clear customer and business narratives.
• Partner with Product Marketing to position Mitratech’s AI features and communicate differentiation.
• Work with Customer Success and Sales to gather feedback, measure outcomes, and refine the roadmap based on customer adoption and value.
• Promote responsible AI practices in all aspects of product design and delivery.

Success Metrics

• Measurable adoption and customer value from AI-powered features and workflows.
• Increased speed and quality of AI feature delivery through effective collaboration and prioritization.
• Positive customer sentiment and market recognition for Mitratech’s AI innovation.
• Clear strategic alignment of AI initiatives with Mitratech’s business objectives.

Requirements Skills:

• 10+ years of experience in product management, including 3+ years focused on AI/ML or data-driven SaaS products.
• Proven track record of delivering successful AI-powered features or products from concept to production.
• Strong technical fluency — able to engage meaningfully with engineering on topics like LLMs, RAG pipelines, APIs, data models, and performance tradeoffs.
• Deep understanding of modern AI/ML ecosystems, including:
  • Generative AI and LLMs (OpenAI, Anthropic, etc.)
  • AI integration frameworks (LangChain, LlamaIndex, etc.)
  • Cloud AI platforms (AWS, Azure, GCP).
• Exceptional communication and storytelling skills — able to articulate complex AI concepts in a customer-centric, business-oriented way.
• Experience in B2B SaaS, ideally in compliance, legal tech, risk, or HR technology.

Education:

• Education Requirements

Compensation

Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements.

We will disclose intended pay ranges in our job ads for US-based opportunities. This role can be performed 100% remotely within the U.S., Anticipated base salary: $00,000 Annually USD + Variable Compensation Plan

Total compensation includes US employee benefits and annual bonus eligibility.

Benefits we offer:

• Health, Dental Vision Insurance
• 401 (k) + Employer Match
• Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
• STD, LTD Group Life Insurance
• Paid Parental Leave
• Pet Insurance
• FSA HSA Options
• Employee Assistance Program

Perks we offer:

• Remote Work
• Career Advancement Professional Development Opportunities
• Employee Recognition
• LinkedIn Learning Platform

Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.