Product Owner - DATAMARK Technologies

DATAMARK TECHNOLOGIES®

Michael Baker International is a national leader in technology solutions supporting clients in local, state, and national government to solve complex problems with advanced technologies for the 21st century. The DATAMARK practice consists of a skilled group of subject matter experts whose mission is to provide the necessary education, fact-finding, and solutions to solve complex problems in the public safety and enterprise GIS markets. DATAMARK is the go-to authority on GIS data for public safety and enterprise GIS. Its data-forward, full-service but configurable solutions provide the highest levels of data completeness and accuracy. The DATAMARK team has quickly grown to become the premier nationwide provider of software solutions for public safety and enterprise GIS.

DESCRIPTION

Michael Baker International is seeking a Product Owner to join our DATAMARK Public Safety team, where you’ll play a key role in shaping and evolving innovative NG9‑1‑1 GIS solutions. In this role, you’ll help define and gather requirements for product enhancements, provide leadership and direction for the product backlog and roadmap, and support successful releases through strong stakeholder engagement and communication.

This is an exciting opportunity to work in a dynamic and growing industry alongside one of the leading NG9‑1‑1 GIS solutions and services firms. We’re building a technically minded, highly collaborative team of people who are passionate about delivering impactful Public Safety solutions.

As the Product Owner, you’ll serve as the customer proxy—partnering with internal and external stakeholders to define, prioritize, and refine user stories across our suite of products. You’ll ensure client needs are clearly understood and met, while helping guide products from concept through successful launch. DATAMARK designs and builds cloud‑native applications that provide mapping and analytical capabilities in support of 9‑1‑1 and Public Safety agencies nationwide.

Essential Job Functions

• Develop and maintain the product roadmap aligned with business and customer priorities, including strategies for incorporating AI‑powered capabilities into the product suite
• Regularly communicate with customers and internal stakeholders to understand their wants and needs
• Define and communicate product objectives, roadmap priorities and planning goals to ensure alignment across the organization
• Manage and prioritize the product backlog in alignment with organizational priorities by collaborating with subject matter experts (SMEs), analysts, and development partners to write and refine requirements
• Define clear acceptance criteria for all user stories, including those involving AI models, automated decisioning, actively contribute to developing testing strategies for AI‑supported releases
• Validate user stories against acceptance criteria and perform functional testing of web mapping tools
• Make trade-off decisions to maximize product value and ensure timely delivery
• Participate in troubleshooting and triaging of issues
• Represent customer interests during the design and development of new features and enhancements
• Keep customers and stakeholders informed of the status of the product, enhancements, and new features
• Provide data-driven insights (including analytics from AI/ML pipelines, user behavior patterns, and feature‑level performance metrics) to product leadership and development teams
• Collaborate and build consensus cross-functionally to gain a holistic understanding of customers’ problems
• Work collaboratively with developers, chief architect, product analysts, and product manager to meet customer needs and accomplish business priorities

PROFESSIONAL REQUIREMENTS

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or relevant field
• 6+ years of overall experience; Highly preferred to include 1-3 years of Public Safety and/or GIS experience
• Expertise with stakeholder management, communication, and collaboration with cross-functional teams
• Detail-oriented and able to successfully plan, prioritize, execute, and track tasks and responsibilities to meet established deadlines
• Strong communication skills, written and verbal
• Ability to work independently and remotely with a geographically dispersed team

Desired qualifications

• Experience with AWS, cloud-based SaaS products
• Experience with Esri software
• Public Safety and/or GIS industry exposure
• Experience delivering AI/ML‑driven prototypes and features

Work Authorization/Security Clearance

• United States citizen or legally able to work in the U.S. (Required)

COMPENSATION

The range for this role is $90,000- $120,000 this will be dependent on the skills of the incoming candidate.

THIS POSITION IS 100% REMOTE.