SharePoint Knowledge Base Developer

Job Summary:

We are seeking an experienced SharePoint Knowledge Base Developer to design and build a modern, searchable SharePoint Online knowledge base. The goal is to centralize and organize a variety of content types including legal agreements, contracts, engineering/building diagrams, and project documentation. The ideal candidate will have hands-on experience with SharePoint site customization, metadata design, Microsoft 365 integration, and an understanding of AI-powered tools like Microsoft Copilot.

Key Responsibilities:

• Design and implement a SharePoint Online knowledge base structure using best practices in document management and taxonomy.

• Organize large volumes of structured and unstructured content including legal, contractual, and technical documentation.

• Create a user-friendly interface with intuitive navigation and search capabilities.

• Enable and optimize Microsoft 365 Copilot features for advanced document search and contextual insights.

• Set up permissions, version control, and document lifecycle policies in accordance with organizational needs.

• Develop or assist with "Lessons Learned" content areas to capture institutional knowledge.

• Collaborate with internal teams to ensure content is properly categorized and maintained.

• (Optional) Work with or oversee a technical writer to assist with content formatting and documentation consistency.

Required Qualifications:

• Proven experience developing custom SharePoint Online solutions.

• Expertise in SharePoint content types, metadata, taxonomy, and search configuration.

• Experience with Microsoft 365 tools and services, especially Copilot integration.

• Strong understanding of document management best practices and security.

• Ability to translate user requirements into scalable site architecture.

• Excellent communication and collaboration skills.

• (Preferred) Familiarity with legal, engineering, or enterprise document types.

Preferred Skills:

• Power Automate / PowerShell scripting for automation.

• Experience with governance and compliance policies in Microsoft 365.

• UX/UI design principles for SharePoint site presentation.

• Basic understanding of technical writing or willingness to collaborate with tech writers.