Cyprus onlyWe're looking for an exceptional team member to join our On and Off-Ramp Customer Success team. You'll work with well-known Web3 and fintech partners, collaborate cross-functionally with highly skilled teams, and take ownership of strategic relationships in a space that evolves quickly and rewards initiative.
Requirements
- 3+ years in a client-facing role such as Customer Success, Account Management, Solutions, Technical Support, or a fintech/crypto merchant-facing position
- Confident working with APIs, payment flows, widgets, and analytical dashboards; comfortable connecting technical detail to commercial outcomes
- Collaborative by nature, you celebrate team wins and contribute to a culture of trust, support, and high standards
- A calm, mature communicator who navigates time-sensitive situations with clarity and composure
- Proactive, curious, and driven to continuously deepen your understanding of merchants, products, and industry trends
- Detail-oriented with the ability to translate complex technical ideas into simple, actionable insights
Benefits
- Competitive market rate salary and performance-based incentives
- 22 days annual leave with an additional 6 company days, plus bank holidays
- Comprehensive health insurance plans
- Extensive benefits program
- Flexible work schedule and remote work options
- Modern offices and co-working spaces across 6 countries
- Working equipment
- Professional development and training opportunities
- Opportunity to shape the initiatives you’re working on
- Diverse and friendly team
- We are open-minded to new ideas
Serbia only
AF, AM + 49 more
