BG and GR onlySpanish Speaking Customer Service Agent specializing in Financial Services to work in Greece, providing high-quality customer support and contributing to the success of a leading financial services company.
Requirements
- Provide high-quality customer service to Spanish-speaking clients over phone, email, and chat.
- Assist clients with inquiries related to financial products, account management, and transactions.
- Resolve client issues efficiently while ensuring customer satisfaction.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with internal teams to escalate and resolve complex financial queries.
- Stay informed about industry trends and company updates to provide accurate and timely information.
- Fluency in Spanish (written and spoken) is essential; proficiency in English is advantageous.
- Experience in customer service, preferably within the financial services sector.
- Strong communication and problem-solving skills.
- Familiarity with CRM tools and standard office software.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Highly organized, self-motivated, and able to work independently.
- Willingness to relocate and work in Greece.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
Greece
France only