Mercier Consultancy MD is excited to present an opportunity for a German Customer Support Representative to join a cutting-edge online payment platform team based in Greece.
Requirements
- Provide excellent customer support to German-speaking clients via phone, email, and live chat regarding the online payment platform.
- Assist customers with inquiries, technical issues, and troubleshooting related to payment services.
- Document all customer interactions accurately using CRM software.
- Collaborate with technical teams to escalate and resolve complex issues efficiently.
- Stay informed about fintech trends and platform updates to guide customers effectively.
Benefits
- Monthly Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- Extra Salaries Per Year
