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MEDvidiME

AI Product Analyst

MEDvidi is an online mental health treatment center aiming to revolutionize access to mental health care through innovative, stigma-free services.

MEDvidi

Employee count: 201-500

Georgia only

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Description

At MEDvidi, we are scaling AI-powered systems across critical parts of our product and operations.

As these systems become more autonomous and deeply integrated into user workflows, understanding how they behave in production becomes a core business challenge.

We are hiring a Product Analyst to help us evaluate, monitor, and improve AI agents and LLM-powered workflows operating at scale.

This role is focused on analyzing real AI system behavior in production environments:

  • understanding product and operational impact,
  • identifying failure patterns on generational tasks,
  • measuring quality and reliability of outputs,
  • helping teams make accurate decisions under ambiguity.

Requirements

  • 3+ years of experience in analytical roles related to AI systems, ML products, automation platforms, or complex production systems,
  • Strong Python skills for deep analytical investigations and working with large-scale noisy text data,
  • Advanced SQL skills,
  • Understanding of LLM limitations,hallucinations, evaluation challenges, prompt sensitivity, model trade-offs, and AI failure modes,
  • Experience building monitoring systems, analytical frameworks, or operational dashboards for production systems,
  • Ability to work with incomplete, ambiguous, and rapidly changing data environments,
  • Strong ownership mindset and ability to independently drive investigations and analytical conclusions,
  • Ability to connect AI system quality with business and operational impact,
  • Fluent Russian; English level B2 or higher,
  • Ability to work CET-overlapping hours.

Nice to Have:

  • Experience with conversational AI or AI agents,
  • Experience evaluating LLM outputs or annotation quality,
  • Experience with AI quality metrics and evaluation methodologies,
  • Experience working with Langchain infrastructure,
  • Experience with ML data pipelines or synthetic data generation,
  • Background in anomaly detection.

Responsibilities

  • Analyze production behavior of AI agents, automation systems, and LLM-powered workflows,
  • Investigate hallucinations, inconsistencies, failure modes, and quality degradation across automated user journeys,
  • Work directly with logs, conversations, raw system outputs, and operational datasets to identify hidden patterns and actionable insights,
  • Design evaluation approaches and analytical frameworks for measuring AI system quality and reliability,
  • Build monitoring systems and dashboards for AI performance visibility,
  • Identify operational and product risks introduced by automation,
  • Measure the impact of AI systems on business metrics, operational efficiency, and user experience,
  • Detect data quality issues, shifts, and anomalies affecting AI system performance,
  • Partner closely with Product, Engineering, QA, and Operations teams on AI-related initiatives,
  • Support rapid decision-making in fast-changing and ambiguous environments.

Why Join Us:

  • Work on a modern AI product where quality is a strategic function, not a formality
  • Real influence on product direction and engineering practices
  • High-impact work in a product-driven medical tech company
  • Startup environment: fast iteration, high ownership, minimal bureaucracy
  • Competitive compensation and growth opportunities

Benefits:

  • Health insurance after probation period
  • Sports & wellness compensation
  • Fully remote, long-term B2B collaboration
  • 19 working days of vacation per year
  • 3 additional wellness days per year
  • Paid sick leave for the first 5 working days
  • Gifts to employees for important events
  • Career Development
  • Personalized English lessons via Preply

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About the job

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Posted on

Job type

Full Time

Experience level

Experience

3 years minimum

Location requirements

Hiring timezones

Georgia +/- 0 hours

About MEDvidi

Learn more about MEDvidi and their company culture.

View company profile

At MEDvidi, our mission is to revolutionize the way individuals perceive, access, and engage with mental health care. Our commitment is to craft an innovative online platform that nurtures emotional well-being and offers personalized support while fostering a sense of community. We strive to break down barriers to mental health care by providing accessible, affordable, and stigma-free services to individuals across the US. We understand that seeking help should be an empowering journey, not a daunting one.

As a telehealth mental health treatment center, MEDvidi provides individualized treatment plans for various conditions such as Attention Deficit Hyperactivity Disorder (ADHD), anxiety disorders, depression, insomnia, and stress. Our process starts with a simple sign-up where you can schedule an appointment and create a personal treatment plan with a licensed provider. This process includes regular follow-ups to monitor progress and adjust treatments as necessary, ensuring you have continuous support. With a team of certified medical professionals, we focus on delivering evidence-based treatment methods that prioritize your mental well-being.

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MEDvidi

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