Process Engineer

The Process Engineer is a critical role which will evaluate, improve, and standardize cross-functional business processes across Mastercam. This position leads and collaborates with stakeholders across the organization to design and optimize processes that directly support revenue-generating activities. This role ensures that product development, service delivery, operations, and customer-facing processes operate efficiently, driving growth and aligning with Mastercam’s strategic business objectives. Primary responsibilities will include working with stakeholders to analyze workflows, design scalable improvements, implement standards, and ensure compliance supported by measurable KPIs. This position directly contributes to improved operational performance, project delivery, and customer-focused outcomes.

How You’ll Drive Success

Process Analysis & Optimization

• Evaluate current processes across departments (PMO, Product, Commercial, Operations, and Corporate) to identify gaps, inefficiencies, and opportunities for improvement.
• Document workflows using process modeling tools (e.g., BPMN, SIPOC, swim lane diagrams).
• Create scalable, standardized process frameworks aligned with business objectives.

Implementation & Change Management

• Support the rollout and adoption of new and improved processes across the organization.
• Conduct knowledge transfer, training, and communication sessions to drive adoption.
• Serve as a subject matter expert for process guidance and compliance.
• Identify risks and change impact, collaborate with stakeholders to mitigate challenges.

Data-Driven Performance Evaluation

• Develop, define, and gain approval for key performance indicators to measure improvement outcomes for implemented process changes.
• Use metrics and data analytics to refine processes and drive continuous improvement.
• Conduct process health assessments to determine scalability and long-term sustainability.

Cross-Functional Collaboration

• Partner closely across all departments as needed, facilitate working sessions, interviews, and requirements gathering to support optimized solutions.
• Ensure process design supports Agile methodologies and organizational scalability.

Documentation & Governance

• Develop detailed documentation including Process maps, RACI charts, Standard operating procedures (SOPs), Checklists, templates, and guidelines.
• Maintain and contribute to a centralized process documentation library.

Operational Efficiency & Continuous Improvement

• Apply Lean and continuous improvement principles to eliminate waste and streamline workflows.
• Lead root-cause analyses using methods such as Five Whys, Fishbone Diagrams, and FMEA.
• Recommend system automation or technology enhancements to support efficiency.
• Seek opportunities to enhance the project management framework and processes.

The Talents We’re Seeking

Education and Experience

• Bachelor’s degree in Industrial Engineering, Systems Engineering, Business Process, Operations, or related field required.
• Lean Six Sigma certification (Green Belt or above) preferred.
• 5+ years of experience in process design, continuous improvement, business analysis, or operational excellence.
• Experience in software, engineering, technology, or manufacturing is strongly preferred.
• Experience working in Agile environments or supporting PMO operations is a plus.

Required Skills

• Expertise in process optimization methodologies such as Lean or Six Sigma.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills with the ability to influence without authority.
• Strong documentation skills and familiarity with process mapping standards.
• Ability to manage multiple process efforts simultaneously.
• Proficiency with tools such as Visio, Miro, Microsoft Office 365, Jira, Confluence, Asana, Monday.com, or similar platforms

Who We Are

At Mastercam, we do not just keep pace with manufacturing—we set the pace. For over 40 years, we have been the name behind the breakthroughs, the partner for those who refuse to settle. When the industry says “too complex,” we say, “challenge accepted.”

We are more than software. We are a movement of makers, innovators, and problem-solvers driving transformation across the globe.

Backed by a network of 400 Channel Partners and a thriving developer community, Mastercam delivers the tools and expertise to turn ambitious ideas into flawless reality. From aerospace to automotive, medical to education, we empower manufacturers to push boundaries and redefine what is possible.

As part of Intelligent Manufacturing and the Sandvik Group, we are leading the charge in digital transformation. Our team of 350+ professionals is united by a single mission: to help achieve precision, productivity, and performance without compromise.

Our Core Values? They are not just words. They are how we win:

• Winning Together: Collaboration is not optional—it is the engine that drives us.
• Curiosity:We question, we explore, we innovate. Every day.
• Responsibility: Safety, integrity, and sustainability aren’t boxes to check—they are the foundation of trust.
• Customer-Focused: We listen. We adapt. We deliver. Always.

Innovation. Collaboration. Growth. That is the Mastercam way. Explore more at www.mastercam.com, connect on LinkedIn, and join the conversation with #mastercam.

The next big challenge is waiting—are you ready to accept?

It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws.

EOE/M/F/Vet/Disabled are encouraged to apply.

We are an E-Verify Employer.